Senior Executive/Assistant Manager HR Technology (HRIS)

SIA Engineering Company Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading engineering firm in Singapore is looking for a candidate to provide functional advice and support for SAP SuccessFactors and SAP HCM systems. The role involves managing vendors and driving operational improvements while addressing staff queries related to system issues. The ideal candidate has a Bachelor's degree in IT or related fields, 2-3 years of experience with SAP systems, and strong analytical and problem-solving skills. This position offers an opportunity to contribute to HR functions and processes.

Qualifications

• 2 to 3 years of experience in IT industry, focusing on SAP SF modules or SAP HCM.
• Innovative, resourceful problem-solver with excellent interpersonal and communication skills.
• HRIS and HR Business Processes knowledge, with experience in project implementations.

Responsibilities

• Provide functional support for SAP SuccessFactors and SAP HCM systems.
• Engage process owners and end users to understand business needs.
• Conduct and coordinate user acceptance testing and troubleshooting.

Skills

Analytical skills

Problem-solving

Microsoft Excel skills

Interpersonal skills

Education

Bachelor’s degree in information system, Computer Science, Computer Engineering or equivalent

Tools

SAP SuccessFactors

SAP HCM

Concur

Job description

Position Overview

The candidate will provide functional advice and support for the SAP SuccessFactors and SAP HCM (Payroll) systems, while working closely with stakeholders to drive continuous operational improvements. The individual will be responsible for managing vendors.

Responsibilities

• Provide functional support for SAP SuccessFactors, SAP HCM systems and other third‑party systems and handle staff queries on system‑related issues.
• Engage process owners and end users to understand business needs, translating into high‑level IT solutions requirements.
• Conduct and coordinate user acceptance testing to ensure proper implementation of business rules and system logic when required.
• Follow up with consultants and stakeholders for timely system changes and resolution of issues raised.
• Handle staff queries on system‑related issues and ensure appropriate responsiveness to end user’s application issues.
• Troubleshoot issues, identify causes and propose solutions in line with the industry best practices.
• Conduct code review, unit testing review and system integration validation.
• Prepare SOPs, training manuals and conduct train‑the‑trainer trainings to respective stakeholders.
• Manage vendors for the responsibilities outlined in contracts and statement of work, ensuring SLA is met.
• Maintain IT assets for the HR Division and ensure proper documentation for audit purposes.
• Support department budgeting and audit requirements and oversee other HR functions assigned.

Requirements

• Bachelor’s degree in information system, Computer Science, Computer Engineering or equivalent.
• Experience in SAP SuccessFactors (SF) including SAP HCM (PY) and Concur.
• At least 2 to 3 years of experience in IT industry with experience in SAP SF modules/ SAP HCM.
• Possess excellent logical & analytical skills, good Microsoft Excel skills with the ability to work independently.
• Innovative, resourceful problem‑solver with excellent interpersonal and communication skills.
• HRIS and HR Business Processes knowledge with experience in project implementations, roll‑out and integration is preferred.

We regret that only shortlisted candidates will be notified.