Senior Executive, Education

Mandai Wildlife Group; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A wildlife conservation organization in Singapore is seeking a professional to manage guest enquiries and bookings, support the Education Department's operations, and ensure administrative efficiency. Ideal candidates should possess a diploma or degree in Business Administration with 3-5 years of relevant experience. Essential skills include excellent communication, teamwork, and proficiency in Microsoft Office. Familiarity with CRM and SAP is a plus, contributing to a positive work environment and effective guest experiences.

Qualifications

• At least 3 – 5 years of working experience.
• Ability to build and manage relationships at all levels.

Responsibilities

• Oversees the effective management of enquiries and visit bookings.
• Resource planning to support the operations of the Education Department.
• Oversees administrative processes in the Education Department.

Skills

Excellent communication skills

Strong interpersonal skills

Time management

Problem-solving skills

Resourceful self-starter

Ability to work independently

Education

Diploma or degree in Business Administration, Management, or a related field

Tools

Microsoft Office applications (Word, Excel, Powerpoint)

CRM system familiarity

SAP system familiarity

Job description

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world‑renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature‑based experiences, green public spaces and an eco‑friendly resort.

Job Duties and Responsibilities:

• Oversees the effective management of enquiries and visit bookings to ensure seamless guest journeys
• Resource planning to support the operations of Education Department
• Oversees administrative processes in Education Department to ensure efficiency, effectiveness, and compliance with company policies
• Manage data processing and analysis for report generation
• Review Standard Operating Procedures (SOPs) and Risk Assessment (RA) for compliance with internal policies
• Other relevant duties as assigned

Job Requirements:

• Diploma or degree in Business Administration, Management, or a related field
• At least 3 – 5 years of working experience
• Excellent communication skills with good command of written and spoken English
• Resourceful self‑starter who is meticulous, has a positive work attitude, and strong time management and problem‑solving skills.
• Excellent team player who can also work independently
• Strong interpersonal skills, with the ability to build and manage relationships at all levels.
• Proficient in Microsoft Office applications (Word, Excel and Powerpoint)
• Familiarity with CRM and SAP system will be an advantage