Senior Executive (Academic Admin)

National Institute of Early Childhood Development (NIEC); Singapore; Hybrid; SGD 36,000 - 48,000; Full time

Job summary

A prestigious educational institution in Singapore seeks an Administrative Support professional to provide executive-level assistance, manage training for lecturers, and ensure compliance with academic governance. Candidates should have a Bachelor’s degree and at least one year of relevant administrative experience. Strong skills in Microsoft Office and the ability to communicate in Mandarin are preferred. This role offers a flexible hybrid work arrangement and a comprehensive benefits package, fostering professional development.

Benefits

Flexible Hybrid Work Arrangement

Learning & Professional Development

Comprehensive Benefits Package

Qualifications

• At least 1 year in administrative and coordination roles.
• 1 year of relevant work experience in the education environment preferred.

Responsibilities

• Provide executive-level support to academic leaders.
• Plan and coordinate training for Adjunct Lecturers on SMS and LMS.
• Generate reports for academic planning and audits.
• Prepare and maintain academic documents and records.

Skills

Microsoft Office Suite proficiency

Ability to communicate in Mandarin

Interpersonal skills

Education

Bachelor’s degree

Tools

LMS platforms

Job description

Job Responsibilities

Administrative Support

• Provide executive-level support to academic leaders
• Assist course teams in ensuring accurate marks/grades entry into Student Management System (SMS) and provide support to Adjunct Lecturers in navigating Learning Management System (LMS).

Training and Induction of Lecturers/Use of LMS and SMS Systems

• Plan and coordinate with internal stakeholders on training and induction of Adjunct Lecturers and new lecturers on use of SMS, LMS and Zoom (Continuing Professional Development courses).
• Support in conducting training and induction sessions.

System and Database Management

• Generate reports and extract data for academic planning and audits
• Troubleshoot system issues and liaise with IT support

Document and Records Management

• Prepare, format and distribute academic documents and reports
• Update, review, and maintain scoresheets, ensuring accuracy and alignment with assessment requirements
• Conduct pre-module checks to verify scoresheet readiness
• Maintain accurate records of academic governance and faculty files
• Ensure compliance with data protection and institutional policies

Compliance and Accreditation Support

• Track moderation due dates and remind moderators
• Assist in doing a call over and checking the accuracy of SMS entries with moderators
• Track deadlines and ensure timely submission of required reports
• Assist in compiling documentation for audits and accreditation reviews
• Maintain organised records for compliance purposes

Faculty and Interdivision Liaison

• Collaborate with Programme Management team with administrative processes
• Identify gaps and communicate with relevant division to close gaps on academic administrative processes and SMS entries

Continuous Improvement and Initiative Support

• Participate in process improvement initiatives to enhance administrative efficiency (e.g. online marking and moderation administration processes)
• Support implementation of academic systems
• Provide feedback and suggestions for improving student and faculty services

Other expectations

• Support in organising academic events such as graduation ceremonies
• Coordinate logistics for internal and external meetings

Job Requirements

• Possess at least a bachelor’s degree qualification
• At least 1 year in administrative and coordination roles
• At least 1 year relevant work experience in the Education environment (preferred)

Technical skills:

• Proficient in Microsoft Office Suite (especially Excel and Outlook).
• IT-savvy for handling LMS platforms and administrative systems.

Soft Skills:

• Meticulous, detail-oriented, and highly organized
• Strong interpersonal and communication skills; Ability to communicate in Mandarin is preferred, as the role requires regular interaction with Mandarin-speaking learners.
• Resourceful with strong analytical and multitasking capabilities
• Ability to work independently and as part of a team
• Committed to providing excellent support to learners, faculty and stakeholders
• Respond positively to unexpected situations and implement appropriate follow-up actions aligned with organizational values

Perks & Benefits

• Flexible Hybrid Work Arrangement
• Learning & Professional Development
• Comprehensive Benefits Package such as attractive leaves schemes, flexible benefits, dental coverage etc.

Note: All new hires will be offered a two-year contract in the first instance. Contract renewal and emplacement on permanent appointment will be subject to continuous good performance.

We regret that only shortlisted candidates will be notified.