Senior Coordinator, HR Generalist

Hapag-Lloyd Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading global logistics provider in Singapore seeks an experienced HR professional for administrative support within the HR department. Responsibilities include preparing HR letters, managing work pass applications, and coordinating training programmes. The ideal candidate has a diploma in HR or a related field and at least three years of relevant experience, along with proficiency in advanced Excel and familiarity with Singapore employment laws. A dynamic workplace culture supports career development and employee engagement.

Benefits

Career development opportunities

Team-building activities

Flexible work arrangements

Qualifications

• Minimum 3 years’ experience in HR administration or operations.
• Proficient in Microsoft Office Suite, especially Advanced Excel.
• Familiarity with Singapore employment laws.
• Experience with Oracle HR or other HRIS systems.

Responsibilities

• Prepare HR letters in a timely and confidential manner.
• Support HR-related employee requests and HR projects.
• Create and maintain SOPs for HR admin workflows.
• Assist in coordinating new hire gatherings and team-building activities.
• Prepare employee personnel files and maintain data for audits.

Skills

Advanced Excel skills

HR administration

Communication

Organizational skills

Familiarity with employment laws

Education

Diploma or Bachelor’s degree in Human Resources

Tools

Microsoft Office Suite

Oracle HR

SAP Concur Travel

Job description

Responsibilities:

• Prepare HR letters (employment verification, promotion, confirmation, etc.) in a timely and confidential manner.

• Support HR-related employee requests and assist in HR projects or initiatives as assigned.

• Create and maintain SOPs for HR admin workflows (Employee handbook, mobility, COI, travel, Intranet etc.)

• Assist in coordinating/curating new hire gatherings, buddy appreciation gatherings, and team-building activities.

• Prepare employee personnel files and maintain data for internal or external HR audits (e.g QEM).

• Monitor HR data (e.g. Budget tracking, Training data).

• Government paid leave tracking and claim submissions (maternity leave, childcare leave, etc.)

• Insurance enrolment/termination for new hires/leavers.

• PSA pass new application/renewal.

• Facilitate Conflict of Interest (COI) declarations across the region in collaboration with Compliance department.

Employment Pass & Mobility:

• Fully accountable for MOM work pass application related work (e.g. EP/DP/SP/TEP applications and any other associated applications like RMI etc.)

• Support international transfers and mobility processes for short term assignments as well as help cover long term assignment mobility processes when necessary (documentation, relocation support, onboarding, accommodation reservation etc.).

Learning & Development Administration:

• Support the administration of in-house training programmes and Skills Development Fund (SDF) claims.

• Maintain learning records and assist with training coordination and logistics.

People Support & Office Administration:

• Support internal communication drafts for HR initiatives (e.g. emailers for new policies, HR campaigns).

• Support and coordinate Regional HQ townhalls and engagement events.

• Assist to coordinate flight arrangements for Regional HQ staff.

• Act as covering officer for People Support duties when needed. (e.g. front desk/visitor management).

• Support Business Continuity Management plans (e.g. employee contact lists, emergency response folders).

Qualifications & Experience:

• Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related discipline.

• Minimum 3 years’ experience in HR administration or operations, preferably in a regional or multinational setting.

• Familiarity with Singapore employment laws and work pass application processes.

• Proficient in Microsoft Office Suite (Advanced Excel skills required) and HR systems. Preferred Skills.

• Experience with Oracle HR or other HRIS systems.

• Experience with travel coordination using SAP Concur Travel.

• Exposure to international mobility or regional HR coordination or learning administration processes.

• Understanding of training administration and SDF claim processes

Systems/Software:

• MYPORT: HRBP – No HR + Journey expert

• BIPO: Leave module

• Corppass
  - MyMOM Portal
  - Employment Pass (EP) eService + WPOL (pass management)
  - MyCareersFuture Employer Portal o SSG-WSG E-services o PSA Pass application
  - RAS HQ LTA access
  - SAP Concur Travel
  - SAP Fiori