Senior Compliance Manager

SHOPLINE; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

SHOPLINE, a leading smart commerce platform in Asia, is seeking a Senior Compliance Manager to enhance compliance across the region. This role offers the opportunity to engage with complex compliance challenges in e-commerce and contribute to innovative business models in a dynamic and multicultural environment.

Qualifications

• 7 to 10 years of experience in compliance, including 2+ years in data protection/privacy.
• CIPP/A, CIPM, or similar certifications preferred.
• Fluency in English and Chinese required.

Responsibilities

• Report to the General Counsel and work with legal teams.
• Develop and maintain compliance policies.
• Support compliance initiatives across regional offices.
• Identify compliance issues and provide solutions.

Skills

Compliance expertise

Stakeholder management

Communication skills

Data protection knowledge

Education

Bachelor’s degree in audit, accounting, or law

Job description

Founded in 2013, SHOPLINE is Asia’s biggest smart commerce platform that empowers merchants to succeed everywhere. We provide a full-featured platform that allows merchants to easily build their online shop and deliver a seamlessly omni-channel experience. SHOPLINE’s key services include inventory and sales management, regional logistics, payment gateways, data analytics tools, storefront theme designs, local customer support, and everything you need to create a store. SHOPLINE has offices in Hong Kong, Taiwan, Shenzhen, Guanzhou, Kuala Lumpur and Singapore. To date, SHOPLINE has helped over 200,000 merchants to open their online stores.

Our team is agile and we provide benefits and support comparable to overseas startups. If you are interested in e-commerce or working in a startup environment, come talk to us!

SHOPLINE 全球智慧開店平台，創立於 2013 年，秉持著「 Empower merchants to succeed anywhere 」的理念，期望讓想創業的團隊、想建立品牌的企業組織，都能透過 SHOPLINE 的服務，成功將品牌、產品推廣到世界各地。

SHOPLINE 是致力於協助品牌一舉創建、管理線上與線下商店的一站式智慧開店服務，提供包含網路商店架設、跨境電商、O2O 虛實整合、零售 iPad POS 系統、社群電商、廣告投遞、市場策略、行銷企劃以及代營運等全方位的開店解決方案，讓各種規模的品牌都能扎根本地，放眼世界，實現全通路零售的版圖佈局。
目前，SHOPLINE 已協助全球超過 20 萬品牌開店，包含 Cheese Duke 起士公爵、Dazzling、Durex 杜蕾斯、海邊走走、京盛宇、綠藤生機、Lucy’s、毛起來、美珍香、葡吉食品、QUEENSHOP、古典玫瑰園、Smith & Hsu 等知名品牌選用，於 2019 年度，SHOPLINE 更成功協助所有品牌用戶接觸累計超過 3.5 億人次的消費者，讓 SHOPLINE 成為亞太市場的行業領軍者。

發展至今，SHOPLINE 已是超過四百人、跨越香港、台北、吉隆玻、胡志明、深圳、廣州、新加坡等 7 個城市的國際化團隊。SHOPLINE 創新的服務與頂尖的團隊專注為品牌打造最好的產品，曾於 2014 年獲選加入矽谷著名初創企業育成機構 500startups 孵育計畫，是香港多年來第二間加入的團隊，更在 2016 年選入阿里巴巴集團的香港創業基金首批三家名單，2019 年也獲得新一輪資金挹注，投資人包含中華開發創新加速有限公司以及阿里巴巴香港創業者基金的增投。

Hong Kong 香港 ｜Taiwan 台灣 ｜Malaysia 馬來西亞 ｜Vietnam 越南 ｜Thailand 泰國 ｜Global

SHOPLINE is Asia’s largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We’re a full-featured platform with services including online store opening, O2O solution, retail POS systems, advertising placement, business strategy consultation, marketing, and more to empower merchants to succeed in omnichannel retailing and cross-border commerce.

About This Role:

SHOPLINE is looking for a talented Senior Compliance Manager to support our rapidly growing business. As our Senior Compliance Manager, you will be responsible for advice and guidance across the full range of corporate compliance matters affecting SHOPLINE’s business across Asia. This is an excellent opportunity for a mid-level compliance professional seeking to grow and gain experience in a variety of cross border compliance areas. You will work directly with the legal and product compliance teams, supporting on privacy and other general compliance matters as well on new and innovative programmes and business models, resolving issues that arise in existing commercial relationships and handling compliance related inquiries.

What You’ll Be Doing:

• Reporting to the General Counsel and working closely with the legal and product compliance teams.
• Collaborate closely with other support functions, business units and management to provide compliance support and advice to various business areas.
• Develop, maintain and monitor internal governance and compliance policies and regulatory updates.
• Play a key role in developing privacy and cybersecurity policies, procedures and processes for our regional offices.
• Interact, coordinate and collaborate with counterparts and colleagues in Northeast Asia.
• Support the development, launch and execution of key compliance initiatives.
• Assist in forming and managing the compliance requirements of SHOPLINE’s regional subsidiaries or branches.
• Identify potential compliance issues in the company’s operation and offer proactive advice and solutions.
• Communicate and negotiate with external parties (business partners, regulators, external consultants etc.) as needed.
• Provide input and support on the company’s global and regional initiatives and projects on an ad hoc basis.

What We Are Looking For:

• Broad expertise in compliance and approvals processes within the ASEAN region for e-commerce, logistics or similar sectors;
• Bachelor’s degree from a reputable university, in audit, accounting and/or law;
• 7 to 10 years of relevant experience in the compliance function, with at least 2 years’ relevant experience in managing data protection/privacy or cybersecurity matters for one or more ASEAN countries as a sole contributor;
• CIPP/A, CIPM, FIP, or similar internationally recognized data privacy certifications preferred;
• This role will require constant interaction and collaboration with counterparts and colleagues in North East Asia, business fluency in written and spoken English and Chinese is a strict requirement;
• This is a regional role, so experience working on cross border transactions a must, preferably with exposure to ASEAN region;
• Sound judgment and ability to analyze situations and information and outstanding communication skills;
• Ability to work independently, meet tight deadlines and work effectively in a multi-functional, international team environment;
• Excellent stakeholder management. Strong communication and writing skills.

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