Senior Clinic Assistant

OUR WOODLEIGH FAMILY CLINIC PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A growing healthcare group in Singapore is seeking a Senior Clinic Assistant to join their team. The ideal candidate should have a minimum of 2 years of experience in a GP clinic setting and be proficient in both spoken and written English. Responsibilities include patient registration, dispensing medications, and managing appointments. Familiarity with claims submission and IT systems is essential. Shift work is required. Full-time benefits include CPF and a 13th month bonus. Interested applicants should email their applications.

Benefits

CPF

13th month bonus

Qualifications

• At least 2 years of GP clinic work experience preferred.
• Diligent and willing to learn.
• Familiar with MBS, MHCP claim portal, TPA claims.

Responsibilities

• Registration of patients, triage, and appointment booking.
• Dispensing of medication and collection of payments.
• Handling of incoming calls and attending to patient inquiries.

Skills

Customer service orientation

Good command of spoken and written English

Ability to work in a fast-paced environment

IT proficiency

Ability to speak Mandarin

Ability to speak Malay

Education

GCE O level and above

Job description

Overview

Have an opportunity to join a fast growing healthcare group with career progression.

Hiring senior clinic assistant with at least 2 years of GP clinic work experience.

To assist in the daily operations of the clinic inclusive but not limited to the following:

Responsibilities

• Registration of patients, triage and appointment booking


• Dispensing of medication and collection of payments


• Familiar with E- payment modes (QR pay, Nets)


• Assist in booking of appointment for patients for chronic disease and remind patients of their upcoming appointments


• Perform swabs, ECG and assisting doctor in procedure


• Handling of incoming calls and attend to patient enquiries.


• Submission of claims eg Medisave, CHAS, MBS and Managed Care claims for different insurance schemes.


• Other ad-hoc administrative tasks

Requirements

• Ability to work in a fast paced environment


• Customer service orientation with pleasant disposition.


• Diligent and willing to learn


• Good command of spoken and written English


• Good IT proficiency required (Computer system, Managed Care portals)


• Familiar with MBS, MHCP claim portal, TPA claims


• Minimum GCE O level and above with relevant experience in healthcare/ GP clinic setting.


• 2 years of GP clinic work experience preferred


• Ability to speak Mandarin and/or Malay will be an advantage, in order to communicate with and dispense medications to Chinese and Malay speaking patients who are unable to speak English.


• Able to work shifts - 44 hours/ week - Inclusive of 3 evening session (5.30 to 9pm) and 1 weekend morning (8.30-12.30pm)

Full time employment benefits including CPF and 13th month.

Interested applicants please email to [e-mail]

We are an equal opportunity employer. We does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at our clinic are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.