Senior Client Services Advisor - FI & Cash Management

Bank of America Singapore; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading global financial institution in Singapore is looking for a Client Service Advisor to support FI/NBFI clients, offering high-quality customer service in treasury and cash management. This includes managing client queries, providing proactive service, and working closely with internal teams. The ideal candidate should have strong communication and client servicing skills, be able to multitask effectively, and possess a solid understanding of banking products. Proficiency in both Vietnamese and English is required for this role.

Qualifications

• Relevant client servicing experience in treasury and cash management.
• Excellent rapport with diverse client contacts.
• Ability to manage multiple complex requests under pressure.

Responsibilities

• Service and manage a portfolio of FI/NBFI clients.
• Provide high quality customer service in cash management.
• Act as a primary point of contact for client enquiries.

Skills

Client servicing

Treasury and cash management solutions

Presentation skills

Time management

Problem solving

Interpersonal skills

Communication skills

Multitasking

Vietnamese proficiency

English proficiency

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A leading global financial institution in Singapore is looking for a Client Service Advisor to support FI/NBFI clients, offering high-quality customer service in treasury and cash management. This includes managing client queries, providing proactive service, and working closely with internal teams. The ideal candidate should have strong communication and client servicing skills, be able to multitask effectively, and possess a solid understanding of banking products. Proficiency in both Vietnamese and English is required for this role.