Senior Client Service Lead - Corporate Banking & ARM

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a candidate to manage senior client relationships and oversee the resolution of operational issues. You will monitor service levels, conduct root cause analyses, and communicate effectively with clients. The ideal candidate should have strong knowledge of cash management products and experience in stakeholder management. Interested candidates can send their resume to the provided email.

Qualifications

• Experience managing senior stakeholder relationships.
• Understanding of cash management products and market practices.

Responsibilities

• Act as the first point of escalation for regional clients.
• Drive timely resolution of critical issues.
• Monitor recurring issues and implement process improvements.
• Manage client queries regarding banking services.

Skills

Client relationship management

Stakeholder management

Knowledge of cash management products

Job description

A leading recruitment firm in Singapore is seeking a candidate to manage senior client relationships and oversee the resolution of operational issues. You will monitor service levels, conduct root cause analyses, and communicate effectively with clients. The ideal candidate should have strong knowledge of cash management products and experience in stakeholder management. Interested candidates can send their resume to the provided email.