Senior Business Analyst - Global Business Solutions

TikTok; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading social media platform in Singapore seeks an analytical professional to join their Global Business Solutions team. The role involves data analysis, strategic planning, and optimizing business operations to drive revenue growth. Candidates should possess a Bachelor's degree, ideally with experience in e-commerce or consulting, and strong data analytics skills. The company promotes a creative and diverse environment, aiming to inspire joy through its innovative solutions.

Benefits

Inclusive work environment

Opportunity for innovation

Diverse team culture

Qualifications

• 5 years of experience in research and analysis in consulting, e-commerce/ads.
• Strong learning and adaptive ability, able to deliver strategic solutions.
• Preferred skills in BI tools and SQL are advantageous.

Responsibilities

• Analyze business data to develop strategic planning and implementation.
• Monitor various business metrics and provide solutions for improvement.
• Break down project tasks, monitor progress, and measure output efficiency.

Skills

Data analytics capability

Reasoning capability

Problem-solving methodologies

Strategic thinking

Excellent English communication

Education

Bachelor's degree in math, statistics, or computer-related fields

Graduate degree preferred

Tools

Tableau

Power BI

SQL

Job description

Responsibilities

About Us

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

• Business Analysis and Management: Global Business Solutions business data analysis, develop strategic planning, provide solutions and implementation plans; based on the understanding and analysis of the specific business domains, continuously optimize control rules, product tools and business operations, to provide strong support for the implementation of the strategy
• Regular monitoring and data analysis on various business metrics of Outbound E-commerce, and provide corresponding solutions to assist the platform sales team to continuously improve consumer experience
• Business puzzle breakdown: familiar with Outbound e-commerce rules, deeply support sales and client solution team leader to do project task break-down, prioritization, monitoring important business progress; able to measure project output and efficiency through quantitative and qualitative analysis

Qualifications

Minimum Qualifications

• Bachelor degree or above, graduate degree is preferred, math, statistics, computer‑related majors are preferred, strong capability of data analytics is required
• 5 years of experience in research and analysis positions in consulting, e‑commerce/ads is preferred
• Outstanding reasoning capability and logic, with good problem‑solving methodologies, being able to independently output quality strategic solutions, strong learning and adaptive ability, strategic framework thinking, sensitivity and insight into the business
• Strategic thinking capacity, able to quickly understand the business and discover the connection between business and data performance
• Excellent oral and written English communication skill.

Preferred Qualifications

• Proficiency in BI visualization tools such as Tableau/Power BI is preferred, SQL is a plus
• Fast learner, passionate about participating in business, and able to adapt to high intensity and fast growth work environment

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.