Senior Associate, Trade Operations Specialist, Institutional Banking Group Operations (IBGO), G[...]

DBS BANK LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading financial institution in Singapore is seeking an experienced Trade Operations professional to manage transactions, ensure compliance, and support team development. Applicants should have a minimum of 5 years of experience in Trade Operations, excellent organizational skills, and the ability to communicate effectively with various stakeholders. The role offers a competitive salary and dynamic work environment.

Benefits

Competitive salary and benefits package

Dynamic work environment

Professional development opportunities

Qualifications

• Minimum 5 years experiences in Trade Operations.
• Strong understanding of risk management and compliance principles.
• Commitment to meeting performance targets (KPIs).

Responsibilities

• Process, authorize, and reconcile daily transactions accurately.
• Liaise with business units and external counterparties.
• Perform day-end reconciliation of transactions.
• Provide guidance and training to junior staff.

Skills

Trade Operations experience

Operational processes understanding

Problem solving skills

Effective communication

Organizational skills

Education

Degree holder from a recognized University

Tools

Swift

Job description

Business Function

Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Key Accountabilities

• Accurate and timely delivery of work assigned by Team Lead
• Ensure work is performed in accordance with the established procedures, policies, product guidelines and standards
• Full compliance with the Bank’s policies, guidelines and code of conduct
• Timely escalation of error, problem, exception or unusual transaction to Team Lead, Section Manager or Department Manager
• Achievement of the year-on-year KPI set by Section Manager and Department Manager

Responsibilities

Transaction Management & Compliance

• Process, authorize, and reconcile daily transactions accurately and efficiently, adhering to established Service Level Agreements (SLAs), internal policies, and regulatory guidelines.
• Ensure all assigned tasks and transactions comply with operating and compliance procedures.

Stakeholder Collaboration & Communication:

• Liaise effectively with Business Units, GTS, external counterparties, and customers to obtain necessary instructions, resolve queries, and facilitate transaction completion.
• Cultivate a customer-centric approach to manage workflow and consistently meet or exceed client expectations.

Operational Oversight & Risk Management:

• Perform day-end reconciliation of transactions and monitor controls on entries.
• Allocate and distribute ready-to-process transactions to team members.
• Proactively identify and resolve operational issues, escalating significant incidents or risks in a timely manner.
• Ensure strict adherence to risk and control guidelines/policies.

Problem-Solving & Improvement:

• Provide solutions and recommendations related to trade finance matters.
• Identify and implement opportunities to enhance quality, productivity, and efficiency within processes.

Team Support & Development:

• Provide guidance and training to junior staff on departmental SOPs, bank policies, and guidelines.

Project Participation & Ad-Hoc Tasks:

• Actively participate in ad-hoc projects, User Acceptance Testing (UAT), and system enhancements as assigned.
• Undertake other duties as assigned by the Supervising Manager.

Requirements

• Minimum 5 years experiences in Trade Operations.
• Degree holder from a recognized University.
• Good working attitude and positive mindset.
• Strong understanding of operational processes, risk management, and compliance principles.
• Excellent organizational skills with meticulous attention to detail.
• Effective communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders.
• Demonstrated ability to identify problems, make sound decisions, and resolve operational issues.
• Proficiency in relevant banking systems and software (e.g., Swift).
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to meeting performance targets (KPIs).

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.