Senior Associate, Home Advice Specialist, Consumer Banking Group

DBS Bank Limited; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading Asian bank in Singapore is seeking a motivated sales professional to assess loan requirements and assist customers through the loan process. The role demands at least 5 years of experience in consumer product sales or mortgage loans, alongside strong networking and interpersonal skills. The successful candidate will thrive in a dynamic environment, ensuring compliance while achieving high customer satisfaction. A competitive salary and benefits package are offered, fostering professional growth.

Benefits

Competitive salary and benefits

Dynamic work environment

Professional development opportunities

Qualifications

• Minimum 5 years’ experience in consumer product sales or mortgage loans.
• Ability to interact with customers across all levels.
• Strong passion for sales and achieving high customer satisfaction.

Responsibilities

• Assess customer loan requirements and create suitable loan schemes.
• Assist customers from loan application to disbursement.
• Sell a wide range of financial products.
• Network with external stakeholders for sales referrals.
• Ensure compliance with legal and regulatory requirements.

Skills

Sales proficiency

Networking capabilities

Presentation skills

Interpersonal skills

Education

University Degree in related field

Job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• Assess customer loan requirements and work out a sound loan scheme to suit every individual.
• Assist customer from loan application up to disbursement stage (Including submission of cases through Loan Evaluation and Approval System (LEAPS)).
• Ability to sell a wide range of financial products (set by BU), including Life and General Insurance.
• Show flats duties and agency networking sessions are required from time to time.
• Ability to network and build rapport with external stakeholders (property and insurance agents, corporations, professional bodies and other potential referral agents) to support potential sales referrals is a must.
• Ensure sound control and compliance with legal and regulatory requirements particularly regarding documentation to customer and 3rd parties/business partners.
• Ability to interact with customer of all levels.
• Achieve high standard of customer satisfaction and service quality.

Requirements

• University Degree in any related field.
• Minimum 5 years’ experience in a similar sales experience in consumer products or mortgage loans.
• Ability to network and build rapport with external stakeholders (property and insurance agents, corporations, professional bodies and other potential referral agents or brokers).
• Strong passion for sales along with good presentation and interpersonal skills at all levels.
• Excellent networking capabilities, preferably with an established client and referral base.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.