Senior Associate / Account Manager / Senior Account Manager, WPP@Unilever

OGILVY SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading marketing agency in Singapore is looking for an Account Management Professional with 4-6 years of experience. You will be responsible for managing client relationships, ensuring quality work delivery on time and within budget, and presenting effective strategies. The successful candidate will effectively communicate with both clients and internal teams, driving satisfaction and fostering growth opportunities. Skills required include project management, problem-solving, and understanding integrated marketing principles.

Qualifications

• 4-6 years of experience in consulting, digital, or agency environments.
• Ability to manage clients’ expectations and form strong relationships.
• Skilled in delivering work on time and within budget.

Responsibilities

• Deliver high quality work and advocate for the agency/client relationship.
• Manage client objectives, expectations, and timelines.
• Present strategies and briefs that lead to effective outcomes.

Skills

Project management

Client relationship management

Understanding of integrated marketing communications

Problem-solving

Job description

You’re becoming a trusted go-to person for the clients on day-to-day requirements, issues and challenges. You are the key project contact with clients, internal teams and other agency partners. You are skillful in delivering high quality of work on time and on budget.

With 4-6 years related industry (consulting, digital, agency) experience, you have a solid foundation of how the agency works and able to manage clients’ expectations effectively. You are able to form strong client relationships at the lower-to-mid level. You’re driven by our mission to make our clients’ brands matter, and fundamentally believe that creativity has the power to change fortunes. You are able to work collaboratively with all internal team members to facilitate the process of developing effective strategies and briefs that lead to outstanding creative work.

Your focus as an Account Management Professional:

• Make our clients’ brands matter by delivering high quality of work and becoming strong advocates for the agency/client relationship.
• Able to own and execute project management/workflow system, data entry and reporting.
• Manage client objectives, expectations and timelines, and communicate effectively to the internal team.
• Able to effectively present work that delivers business success for clients and ensures feasibility of delivery and implementation.
• Understands scoping of work, mapping of resource requirements and budgets.
• Achieve mastery of delivering and implementing modern marketing capabilities that build client satisfaction which opens up new growth opportunities for the agency.

The skills you learn and apply:

• Understanding of what makes great work and what it takes to make it happen.
• Ability to stream briefs into the right workflow based on past experience and a strong understanding of integrated marketing communications principles.
• Plan, schedule, execute, manage and report on project progress.
• Ability to manage expectations of internal and external stakeholders and team members.
• Ability to solve and overcome delivery issues and challenges (i.e. time, resources, budget, capabilities) that meet clients’ and agency’s interests.
• Relationship-building with internal and external stakeholders to facilitate project outcomes.