Senior Assistant Director (Epic Research Enablement & Client Management), Office of DGCMIO(Research)

Singapore National Eye Centre; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading public healthcare organization in Singapore is looking for a Senior Assistant Director to lead Epic research enablement and client management for research platforms. The ideal candidate will align digital capabilities with research priorities and ensure operational excellence across diverse stakeholders. You will be pivotal in driving the strategic adoption of Epic and empowering research teams to maximize impact in healthcare outcomes.

Qualifications

• Bachelor's or Master's or Doctoral degree in relevant fields.
• At least 12 years of relevant working experience.
• Prior experience with Epic or similar clinical information systems is beneficial.
• Proven experience leading complex change initiatives across healthcare environments.

Responsibilities

• Lead the planning and execution of Epic implementation for the Research Workgroup.
• Serve as primary liaison between stakeholders for research integration.
• Oversee client management for research data and analytics platforms.
• Balance diverse stakeholder needs and ensure operational excellence.

Job description

Overview

SingHealth is Singapore’s largest public healthcare cluster. We are building a research and data ecosystem that empowers innovation, accelerates discoveries, and improves patient outcomes. We are seeking a Senior Assistant Director to lead Epic research enablement and client management for our research data and data science platforms.

This is a unique leadership role for an experienced professional with the vision to align digital capabilities with research priorities, the skill to navigate complex stakeholder landscapes, and the drive to deliver operational excellence.

Responsibilities

You will lead the planning, coordination, and execution of SingHealth’s Epic implementation for the Research Workgroup, ensuring that research workflows are seamlessly integrated across institutions in compliance with policies, governance frameworks, and regulatory requirements. You will serve as the primary liaison between clinical, research, IT, and governance stakeholders, driving the strategic adoption, optimisation, and continuous improvement of Epic for research purposes.

You will oversee client management for SingHealth's research data and data science platforms, supporting researchers, clinicians, and staff across our 12 institutions to maximise their research impact. This includes managing the SingHealth Data Science Innovation and Research Platforms (SDIRP), analytics environments, and high-performance compute resources. You will focus on empowering research teams by enabling secure, timely, and governed access to these platforms, providing guidance and support to enhance their research capabilities, fostering strong partnerships across institutions, and optimising platform use to enhance research quality, efficiency, and impact.

You will play a critical role in balancing diverse stakeholder needs, leading change management efforts, and ensuring operational excellence in service delivery, onboarding, and resource allocation, ultimately helping our talented researchers and clinicians achieve breakthrough discoveries that benefit patient care.

Qualifications

• Bachelor's or Master's or Doctoral degree in Data Science, Computer Science, Health/Life Sciences, Public Health Healthcare Informatics, or related disciplines (including quantitative, statistical, biomedical, or healthcare administration fields).
• At least 12 years of relevant working experience, preferably in healthcare IT, clinical research informatics, or large-scale health data platform management.
• Prior experience with Epic or similar clinical information systems (Cerner, AllScripts) is beneficial.
• Proven experience leading multi-institutional stakeholder engagement and managing complex change initiatives across healthcare or research environments.
• Experience in healthcare data management and governance.
• Experience in strategic planning, resource allocation, and service delivery for high-performance computing, data analytics, or research IT systems.
• Experience in working with a large and diverse group of stakeholders and users.
• Experience in research environments (as coordinator, data analyst, or research manager) is an advantage.