Senior Assistant Director (Service Development)

Agency for Integrated Care; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A community care organization in Singapore is seeking an experienced leader to oversee service development for caregiving support. The role requires a strong background in healthcare or social care, managing teams to implement and evaluate caregiver support services. Candidates should have a recognized Bachelor’s degree and at least 12 years of experience in relevant sectors, with a focus on stakeholder engagement and program development. This is an excellent opportunity for individuals who are self-motivated and capable of managing change.

Qualifications

• At least 12 years of experience in healthcare, social or community care sectors.
• A minimum of 4 years management experience.
• Experience in community or social care or healthcare services or programme design.

Responsibilities

• Oversee landscape review and development of dashboard to identify caregiving needs.
• Lead in implementation of new services and initiatives for caregiving.
• Guide team in developing performance management framework.
• Oversee capability development to support community care sector.
• Engage stakeholders for collaboration opportunities.

Skills

Analytical skills

Problem solving

Project management

Interpersonal skills

Communication skills

Education

Bachelor Degree in social work, social science or healthcare-related discipline

Job description

Company description

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

Job description

This role provides key support to the Head of Department in overseeing service development for caregiving support. You will also play a pivotal role in overseeing managers and their teams in sector planning and development, implementation and performance management of family caregiver support service programmes.

• Oversee the landscape review and development of dashboard to identify gaps, and monitor caregiving needs for sector planning
• Lead in conceptualising, implementation of new services and initiatives to address the emerging caregiving needs
• Guide team to develop performance management framework and evaluate the effectiveness of implemented services
• Oversee the capability development and enablers such as caregiver screening tools, resource kits to support community care sector, stakeholders to provide caregiver support
• Responsible for strategic engagement of key stakeholders to identify opportunities for collaboration

Job requirements

• Recognised Bachelor Degree, preferably in a social work, social science or healthcare-related discipline, with at least 12 years of experience in healthcare, social or community care sectors and at least 4 years management experience.
• Proven track record in community or social care or healthcare services or programme design and development.
• Able to multi-task and demonstrate strong analytical, problem solving, and project management skills.
• Self-motivated, adaptable, and comfortable managing change and ambiguity.
• Good interpersonal and communication skills.