Senior Application Analyst

Ambition Group Singapore Pte. Ltd. (SG); Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A technology solutions provider based in Singapore is seeking a self-driven Senior Application Analyst to support and maintain critical business systems. The ideal candidate should have a Bachelor's in Computer Science, at least 3 years of relevant experience, and proficiency in Java, SQL, and Python. Responsibilities include providing high-level support, troubleshooting errors, and collaborating with engineering teams. An after-office support commitment is required. This role offers a dynamic and challenging environment.

Qualifications

• Must have at least 3 years of experience in Application support, business analysis, or Software development.
• Proficient in Java and/or scripting languages (SQL, Python, Shell).
• Experience with Linux and Windows OS-based application support.

Responsibilities

• Provide Level 2/3 support for business-critical applications.
• Troubleshoot application errors and failures.
• Monitor application health and performance.

Skills

Level 2/3 support

Troubleshooting application errors

Automation scripting

Collaboration with engineering teams

Education

Bachelor's degree in Computer Science or Engineering

Tools

Elastic

Logstash

Kibana

Java

SQL

Job description

We are seeking a self-driven Senior Application Analyst to join our client's team in delivering, supporting, and maintaining business-critical systems. This role is ideal for candidates who are fast learners and have a strong interest in building expertise in supporting complex financial technology applications.

Key Responsibilities

• Provide Level 2/3 support for business-critical applications, ensuring high availability and optimal performance.
• Troubleshoot application errors and failures by analyzing data processing and transaction flows.
• Conduct impact assessments for application enhancements to meet business and operational requirements.
• Investigate and resolve application issues, bugs, and performance bottlenecks.
• Perform application recovery, verification, and monitoring activities.
• Execute non-functional testing, identify breakpoints, security vulnerabilities, and application anomalies.
• Monitor application health and performance using appropriate tools; automate routine support tasks using scripting (e.g., Python, PowerShell) and AI-enhanced solutions.
• Collaborate with engineering, infrastructure, and business teams to implement fixes and enhancements.
• Maintain documentation for support procedures, known issues, and resolutions.
• Develop and enhance in-house observability platforms using Elastic, Logstash, and Kibana.
• Ensure compliance with internal controls and standard operating procedures, including vulnerability remediation, audit evidence extraction, and system hygiene maintenance.
• Provide after-office support when required. Candidates should be comfortable offering remote assistance from home to resolve critical issues outside standard working hours.

Essential Qualifications

• Bachelor's degree in Computer Science or Engineering from a reputable university or equivalent experience.
• At least 3 years of experience in Application support, business analysis, or Software development roles.
• Proficiency in Java and/or scripting languages (SQL, Python, Shell).
• Understanding of RESTful APIs, microservices, and integration/middleware patterns.
• Familiarity with API-based message standards
• Hands-on experience with Linux and Windows OS-based application support and maintenance.