Senior Account Manager

Singtel Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Singapore seeks an experienced account manager to build customer relationships and propose ICT solutions. The ideal candidate has over 5 years of account management experience, preferably in the telecom or ICT sectors, and is proficient in sales presentations and MS Office. This position promises significant growth opportunities in a dynamic work environment.

Qualifications

• At least 5 years of relevant working experience in account management.
• Experience in telco and/or ICT account management is an advantage.
• Must be self-driven, energetic, and possess good leadership skills.

Responsibilities

• Build good customer relationships for revenue growth.
• Propose cost-effective ICT solutions for corporate customers.
• Understand corporate customers' ICT needs through account planning.
• Identify business opportunities and synergy with customers.

Skills

Account management experience

Customer relationship building

Sales presentation skills

Proficiency in MS Word, Excel & PowerPoint

Education

Degree or higher

Job description

Overview

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Make an Impact by:

• To foster and build good customer relationship at all levels for revenue growth and customer retention.
• To work with Solution Manager & Sales Specialists to propose relevant and cost-effective ICT solutions for corporate customers, covering local, cyber and managed services.
• To understand and identify corporate customers’ ICT needs through in-depth account planning and profiling to win bids and strike innovative deals regular engagement.
• To understand and appreciate global market trends, competitors’ movement and industry information so as to serve customers better.
• To identify business opportunities and synergy with customers in areas of cooperation.
• To identify reciprocal businesses and areas of cooperation whenever there are opportunities.
• Demonstrate expert knowledge of technology trend and differentiate the unique value delivered through Singtel’s offerings within this domain.
• To ensure that all customers’ pre-sales & post-sales enquiries and works orders, commercial documents, dealings with customers are promptly attended to, documented and kept.
• To ensure all support or tasks requested by Account Director are done timely and effectively.

Skills for Success

• A degree or higher with at least 5 years of relevant working experience in account management in various industries achieving an excellent sales track record.
• Experience in telco and/or ICT account management will be an added advantage.
• Must be self-driven, energetic, resourceful and creative and possess good leadership.
• Must be proactive and have a sense of ownership.
• Able to project strong, positive image of self and company.
• Able to build good customer relationship at all levels.
• Able to deliver professional sales presentation, proposals and reports.
• Able to sell the full range of IT/Telecommunications solutions.
• High Proficiency in MS Word, Excel & PowerPoint.

Closing

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!