Senior Account Manager

GIVAUDAN SINGAPORE PTE LTD; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading flavor and fragrance company in Singapore is seeking a Senior Account Manager to lead and grow business in a key category across Southeast Asia. The ideal candidate will have over 10 years of experience, strong negotiation skills, and a proven track record in account management. This role offers an opportunity to lead teams and develop strategic relationships, ensuring successful client engagement.

Qualifications

• Over 10 years of overall experience.
• 6+ years' functional/technical experience in the industry.
• Verbal and written command of English.
• Competence in olfactive skills and fluency in fragrance language.

Responsibilities

• Lead and grow Givaudan's business on one category across SEA.
• Cultivate relationships with key decision makers.
• Monitor competitor and market activity to identify growth opportunities.

Skills

Negotiation

Account Management

Management Skills

Advertising

Credit Management

Customer Care

Selling

B2B Sales

Project Management

Attention to Detail

Team Player

Business Development

Education

University degree or higher

Job description

Roles & Responsibilities

Senior Account Manager

We are looking for Senior Account Manager, an experienced senior sales / business professional with highly advanced skills on a key business for one of our biggest clients in APAC.

Core Responsibilities

• Lead and grow Givaudan's business on one category with responsibility across SEA, based in Singapore
• Assume lead role for all Givaudan activities for this category
• Lead a young team, and coach and develop them for success
• Cultivate productive relationships with key decision makers and senior influential leaders on the categories of responsibility
• Ensure Givaudan is well‑positioned to participate in targeted briefs
• Develop thorough understanding of customer potential through analysis of brand strategies, positioning, strengths and weaknesses, and competition
• Develop / review / monitor strategic Account and Category Plans, sales forecasts, and budget for key accounts
• Drive internal efforts to achieve Account Plans, collaborating with Creative Fragrance Management, Perfumery, Marketing, Consumer Research, Applications and Technology, ensuring the most efficient management of Givaudan resources
• Attract new business and defend existing business, identifying and creating opportunities for Givaudan to participate in targeted customer briefs, articulating Givaudan's value proposition, promoting new fragrances, concepts, technologies or products Sales Career Path
• Monitor competitor and market activity to identify and develop growth opportunities
• Follow KPIs versus targets (Sales, Gross Profit, win rate…) and take corrective actions if necessary
• Lead negotiation of pricing agreements in accordance with company guidelines & ensure implementation of negotiated pricing agreements; support Customer Care in managing and optimising Supply Chain; support Credit Management in collecting receivables
• Comply with all appropriate Givaudan and statutory EHS and regulatory guidelines

Academic Background

• University degree or higher

Professional Experience

• Over 10 years of overall experience
• 6+ years' functional / technical experience in the industry

Skills & Responsibilities

• Verbal and written command of English
• Competence in olfactive skills and fluency in fragrance language
• Ability to energise and lead a cross‑functional team around a project
• Ability to build and maintain trust‑based relationships with customers, decision‑makers and influencers, understanding and communicating customer requirements
• Competent negotiation skills
• Competence in developing and delivering compelling presentations
• Consistent track record of new wins, business growth and ability to identify and create new business opportunities
• Business Fundamentals, understanding of brands, market & consumer dynamics
• Knowledge of CMR testing protocols and procedures
• Strategic Business Management
• Expert knowledge of Givaudan pricing guidelines for key accounts and regions
• Manages brief process; uses 'cost to serve' criteria to improve profitability and allocate proper resources to deliver solutions
• Understands operations and logistics

Tell employers what skills you have

• Negotiation
• Account Management
• Management Skills
• Advertising
• Credit Management
• Customer Care
• Selling
• B2B Sales
• Project Management
• Attention to Detail
• Team Player
• Business Development