Semiconductor Technical Customer Support Specialist

Adecco Personnel Pte Ltd (Perm); Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a Customer Service Executive to provide technical aftersales support in a high-tech manufacturing environment. You will manage order processing, communicate technical specifications, and collaborate closely with engineering teams. The ideal candidate has a diploma in engineering and at least 3 years of technical customer service experience, particularly in semiconductor or manufacturing settings. This full-time position offers an opportunity to excel in service delivery excellence.

Qualifications

• Minimum 3 years in technical customer service or aftersales support.
• Able to communicate technical terminology in manufacturing.
• Strong analytical and execution-focused mindset.

Responsibilities

• Provide technical customer support and order processing.
• Manage order lifecycle and ensure accuracy.
• Coordinate delivery and resolve product-related issues.
• Maintain high customer communication and documentation accuracy.

Skills

Technical customer service experience

Proficient in Excel

Problem-solving ability

Collaboration and coordination

Education

Diploma in engineering or equivalent experience

Tools

Microsoft Office

Job description

A leading recruitment firm in Singapore is seeking a Customer Service Executive to provide technical aftersales support in a high-tech manufacturing environment. You will manage order processing, communicate technical specifications, and collaborate closely with engineering teams. The ideal candidate has a diploma in engineering and at least 3 years of technical customer service experience, particularly in semiconductor or manufacturing settings. This full-time position offers an opportunity to excel in service delivery excellence.