Scout Shop Assistant

SINGAPORE SCOUT ASSOCIATION, THE; Singapore; On-site; SGD 24,000 - 32,000; Full time

Job summary

A youth development organization in Singapore is seeking a full-time Scout Shop Assistant to support day-to-day retail operations. Responsibilities include excellent customer service, handling sales, coordinating orders, and managing inventory. The ideal candidate should have a strong interest in retail and enjoy interacting with youths, providing quality service in a team-oriented environment. Medical benefits and an annual wage supplement are included, alongside a meaningful work experience.

Benefits

Medical and dental benefits

Annual Wage Supplement (AWS)

Meaningful contribution to youth development

Qualifications

• Strong interest or passion for the retail industry.
• Enjoys interacting with youths and customers.
• Courteous, articulate, and approachable.

Responsibilities

• Provide friendly, professional service to all customers.
• Promote and sell Scout uniforms and related merchandise.
• Assist customers with product enquiries.
• Support coordination and fulfilment for Scout units.
• Maintain well-stocked shelves and tidy displays.
• Ensure the shop is clean and presentable.

Skills

Customer service

Sales

Inventory management

Communication skills

Teamwork

Job description

POSITION OVERVIEW

As a Scout Shop Assistant (Full-Time), you will play a key role in supporting the day‑to‑day retail operations of the Scout Shop. You will be responsible for delivering excellent customer service, supporting sales activities, coordinating school orders, and ensuring effective inventory and shop operations.

In this role, you will interact closely with Scout Youth, Scout leaders, parents, teachers, and organisational stakeholders, contributing to a positive and professional retail experience that reflects the values and standards of the Scout Movement.

KEY RESPONSIBILITIES

Customer Service & Sales

• Provide friendly, professional, and customer‑focused service to all customers
• Promote and sell Scout uniforms, badges, and related merchandise
• Assist customers with product enquiries and purchase decisions
• Process sales transactions accurately, including cash and card payments

Orders & Correspondence

• Support the coordination and fulfilment for Scout units
• Handle enquiries and order‑related matters via email and WhatsApp
• Follow up with schools on order confirmations, collection, and delivery arrangements
• Assist in ensuring timely and accurate order fulfilment

Inventory & Stock Management

• Receive, unpack, and organise incoming stock
• Maintain well‑stocked shelves and tidy product displays
• Assist with stock checks and stock‑taking exercises
• Monitor stock levels and report shortages or discrepancies to the supervisor

Shop Operations

• Ensure the shop is clean, organised, and presentable at all times
• Support order packing and preparation for events or activities
• Carry out ad‑hoc duties as assigned to support smooth shop operations

WORKING ARRANGEMENT

• 5‑day work week
• Office hours
• 1 weekday off and 1 weekend off, based on operational requirements

REQUIRED SKILLS & ATTRIBUTES

• Strong interest or passion for the retail industry
• Enjoys interacting with youths and customers and providing quality service
• Courteous, articulate, and approachable
• Team‑oriented with a positive and responsible work attitude
• Willing to work office hours based on operational needs

WHY JOIN US?

• 5‑day work week
• Medical and dental benefits
• Annual Wage Supplement (AWS)
• Opportunity to contribute to a meaningful youth development organisation