Salon Front Desk & Guest Experience Specialist

JG Singapore Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading beauty service provider in Singapore is seeking a friendly and professional Salon Receptionist to join their team. This full-time position involves greeting clients, managing appointments, processing payments, and providing exceptional customer service. Ideal candidates will have prior experience in a similar role, strong communication skills, and a passion for customer service. The job offers a chance to work in a dynamic environment focused on client satisfaction.

Qualifications

• Previous experience as a receptionist or in customer service, preferably in a salon/spa.
• Excellent communication and interpersonal skills.
• Proficient in using computer systems and software.

Responsibilities

• Greet and welcome clients in a polite manner.
• Manage appointment scheduling and rescheduling.
• Process payments and handle cash flow.
• Maintain accurate client records and perform data entry.
• Provide information about services, products, and promotions.
• Support administration and operations tasks.

Skills

Customer service skills

Communication skills

Organizational skills

Interpersonal skills

Multi-tasking abilities

Computer proficiency

Job description

A leading beauty service provider in Singapore is seeking a friendly and professional Salon Receptionist to join their team. This full-time position involves greeting clients, managing appointments, processing payments, and providing exceptional customer service. Ideal candidates will have prior experience in a similar role, strong communication skills, and a passion for customer service. The job offers a chance to work in a dynamic environment focused on client satisfaction.