Sales Support Specialist

STELLAR ACE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading media company in Singapore is seeking a candidate to maximize client retention while supporting sales teams in driving incremental revenue growth. The role involves creating sales proposals, collaborating with clients to align media strategies, and providing post-campaign insights. Ideal applicants should have at least 2 years of experience in media advertising or account management and possess strong client management and presentation skills along with organizational abilities. Adaptability and motivation are key for success in this fast-paced environment.

Qualifications

• Minimum 2 years of experience in media advertising or account management.
• Strong client management and presentation skills.
• Self-motivated and adaptable in a fast-paced environment.

Responsibilities

• Create and manage sales proposals to support the sales team.
• Collaborate with clients to align media strategies with their objectives.
• Compile comprehensive post-campaign reports with insights and recommendations.

Skills

Client management

Presentation skills

Analytical skills

Organizational skills

Sales focus

Education

2+ years in media advertising or account management

Recent graduates encouraged

Job description

Job Purpose

In this role, the candidate is responsible for maximising client retention and support sales team in driving incremental revenue growth.

Responsibilities

SUPPORT CLIENT RETENTION

• Responsible for creating and managing sales proposals in support of the sales team, ensuring alignment with client needs and company standards.
• Collaborate with clients to explore how media strategies can effectively align with their objectives and support the broader challenges affecting their businesses and marketing efforts.
• Provide thoughtful insights when discussing client briefs, encourage exploration of alternative approaches that may more effectively fulfil their marketing objectives.
• Develop the ability to tailor implementation strategies for clients, focusing on optimal media weights, placements, and buying parameters that align with their goals
• Develop the ability to analyse and evaluate media proposals independently, applying key principles of the buying process, including audience analysis, cost assessment, and the tracking and optimization of results.
• Compile comprehensive post-campaign reports that detail performance against planned KPIs, expenditures, communication goals, and campaign effectiveness, along with insights and thoughtful recommendations for future initiatives.

SUPPORT NEW CLIENT ACQUISITION

• Follow-up on opportunities to drive incremental sales either from media agencies or direct advertisers.
• Support presentations and build a storyline to present campaign proposals.
• Sales focused and customer-oriented to drive revenue growth.

Qualifications & Work Experience

• Ideally, candidates will have a minimum of 2 years of experience in media advertising or account management will be preferred.
• We encourage recent graduates who are passionate about the media industry to consider applying.
• Strong client management and presentation skills are important for this role.
• We value self‑motivated individuals who can embrace ambiguity and adapt to change while thriving in a fast‑paced environment.
• A proven ability to meet deadlines and successfully manage multiple projects, along with strong organizational skills, is preferred.
• Effective engagement and communication with both internal and external stakeholders are essential.
• Approach conflicts with a constructive and open‑minded perspective, recognizing them as valuable opportunities for growth.
• Respond to situations with flexibility and a commitment to finding resolutions that are fair and equitable for all parties involved.