Sales Support Manager: Logistics Growth & Leadership

UNION AIR FREIGHT (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 75,000 - 100,000; Full time

Job summary

A leading logistics company in Singapore is looking for an experienced professional to oversee the Sales Support department. The ideal candidate will have a minimum of 10 years of relevant experience in sales or customer service within the freight forwarding industry, strong leadership and team management skills, and the ability to adapt in a fast-paced environment. This role includes building customer relationships, coordinating between departments, and contributing to market expansion strategies.

Qualifications

• Minimum 10 years of experience in sales, sales support or customer service within the freight forwarding or logistics industry.
• Proven leadership and team management skills.
• Strong problem-solving, communication and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.

Responsibilities

• Oversee daily operations of the Sales Support department, leading a team of 6-7 staff.
• Build and maintain key customer relationships and gather market intelligence.
• Coordinate with Customer Service, Operations and Finance departments to ensure customer requirements are met.
• Develop and maintain relationships with overseas agents.
• Collaborate closely with Management to identify and pursue opportunities for market expansion and growth.
• Contribute ideas on process improvements and implementation of related improvements.

Skills

Leadership skills

Problem-solving

Communication skills

Interpersonal skills

Team management

Job description

A leading logistics company in Singapore is looking for an experienced professional to oversee the Sales Support department. The ideal candidate will have a minimum of 10 years of relevant experience in sales or customer service within the freight forwarding industry, strong leadership and team management skills, and the ability to adapt in a fast-paced environment. This role includes building customer relationships, coordinating between departments, and contributing to market expansion strategies.