Sales Support Executive

TRUST RECRUIT PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a dedicated Client Management Officer to assist clients with document submission and ensure high standards of service. The candidate should have a diploma in a relevant field and at least 2 years of client-facing experience. Responsibilities include liaising with clients, writing cover letters, and maintaining accuracy in submissions. This hybrid role also requires strong communication skills and good time management in handling a high volume of documentation.

Benefits

Company laptop provided

Work From Home option

Qualifications

• Minimum Diploma qualification in a relevant field.
• Prior client management experience is essential.
• At least 2 years of experience in a customer facing role.

Responsibilities

• Liaise effectively with clients to ensure documents are submitted.
• Write cover letters to present client profiles accurately.
• Maintain high standards of service and prompt responses.

Skills

Client management skills

Strong communication and writing skills

Good time management skills

Education

Diploma in hospitality, mass communication, logistics or equivalent

Job description

Highlights:

• Working hours: Weekday (9am to 6.30pm)
• WFH & cl​ient’s office (When required)
• Client management skills
• Strong communication and writing skills
• Company laptop & phone will be provided

Responsibilities

• Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission
• Understand clients’ backgrounds and write cover letters to best present their profiles
• Ensure high work accuracy is delivered in all applications to the government bodies
• Provide exceptional customer experience and maintain high standards of service
• Attend to clients' queries and the completion of the formalities during and after post-submission within company’s response time
• Updating and maintaining respective tracking sheets accurately in an organized and timely manner
• Any other duties assigned by Management

Requirements

• Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent
• Prior client management experience is required
• Preferably with at least 2 years of experience in customer facing & handling large volume of document
• Good time management skills & must be able to handle a high volume of digital documents
• Ability to plan workload and meet deadlines

HOW TO APPLY:

Interested applicants, please email to “[e-mail]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pierre Chung Yih Shern

EA Personnel Reg No: R22111092