Sales Support Administrator

NTT DATA; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A global technology services company is seeking a Senior Sales Support Administrator in Singapore. The successful candidate will support the sales team through efficient sales order administration and vendor coordination. Key responsibilities include managing client quotes, streamlining sales processes, and improving operational efficiency. This role requires strong analytical skills, effective communication, and a detail-oriented approach. Candidates with experience in sales processes and quoting tools will be preferred. This is an on-site position offering an opportunity to impact sales effectiveness.

Qualifications

• Experience with quoting tools would be an advantage.
• Demonstrated administration experience, especially quote to cash processes.

Responsibilities

• Support sales team with sales order administration.
• Establish relationships and coordinate interactions with vendors.
• Provide support with client quotes and price influence.
• Administer purchase order processes and documentation.
• Capture data and maintain sales systems as required.

Skills

Detail oriented

Analytical skills

Good communication skills

Education

High / Secondary School diploma or equivalent qualification

Tools

Quoting tools

Job description

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Sales Support Administrator has relevant demonstrated experience and typically operates in larger operational environments where there is enough work for more than one or two sales administration roles. This role acts as a key support function to the sales team and assists members of the sales force by performing components of sales order related administration, for example, quote to cash process.

What you'll be doing

Key Responsibilities:

• Contributes to operational sales effectiveness by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them.
• Provides support with quotes for clients either from direct requests or on behalf of the sales team.
• Influences the price and margin, by suggesting different products dependent on lead times, promotions, alternative suppliers and programs.
• May be required to administer aspects of the purchase order process by generating, distributing and administrating purchase orders.
• Checks the quotes against raised order to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied.
• Coordinates obtaining information on the most current vendor pricing conjunction with commercial colleagues and ensure access to vendor pricing.
• Administers general sales related documentation through receiving, labelling, sorting, filing and distributing as is required.
• Captures data and maintains systems as is required by the sales process and sales team.
• Provides administrative support to the sales force when it is required.
• Uses the systems and data to produce reports when necessary.
• Uses judgement to identify and recommend improvements to sales administration processes.
• Streamline and improve sales processes to enhance efficiency and reduce administrative bottlenecks.
• Ensure compliance with company policies, industry regulations, and legal requirements.
• Leverage sales automation tools and software to improve productivity and accuracy.
• Stay updated on emerging technologies and recommend tools to enhance sales operations.

Knowledge and Attributes

• Detail oriented and highly organized.
• Ability to work in a high paced environment.
• Relevant analytical skills.
• Good communication skills both verbal and written.
• Must be service oriented and have a positive attitude to work.
• Senior level knowledge and understanding of sales processes, tools and methodologies would be advantageous.
• Able to work in a team and independently, applying a proactive approach to work processes.
• Displays an ability to use judgement to make decisions about work process and apply improvements.

Academic Qualifications and Certifications

• High / Secondary School diploma or equivalent qualification.

Required Experience

• Relevant demonstrated experience with quoting tools would be an advantage.
• Relevant demonstrated administration experience, particularly quote to cash processes.

Workplace type

On‑site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75 % of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long‑term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start‑up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.