Sales Representative, ROSA

Zimmer Biomet; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading medical technology company in Singapore is seeking a professional to participate in marketing initiatives, conduct training sessions for healthcare professionals, and support ROSA technology programs. The ideal candidate will have strong interpersonal and problem-solving skills, a solid understanding of surgical workflows, and proficiency in Salesforce. This engaging role offers opportunities for professional development in a dynamic healthcare environment.

Qualifications

• Strong understanding of surgical procedures and operating theatre workflows.
• Ability to travel within Singapore for case support and customer engagement.
• Problem-solving skills for technical and logistical challenges.

Responsibilities

• Participate in and support marketing initiatives and educational events.
• Conduct product training sessions for healthcare professionals.
• Maintain records of all ROSA cases in Salesforce.com.
• Provide on-call support for urgent clinical cases.

Skills

Strong selling, negotiation, and interpersonal skills

Customer service orientation

Analytical and strategic thinking abilities

Proficiency with Salesforce.com

Strong presentation and communication skills

Job description

Marketing, Education, and Professional Engagement

• Actively participate in and support marketing initiatives, medical congresses, workshops, bioskills training programs, and educational events to promote ROSA technology
• Conduct product training sessions and workshops for healthcare professionals to enhance product knowledge, surgical techniques, and clinical competencies
• Study and remain current on relevant clinical literature, research articles, surgical techniques, robotic surgery advancements, and competitive information to provide informed guidance and advice to internal and external customers

Collaboration, Administration, and Professional Development

• Attend sales meetings, training sessions, cross-functional team meetings, and strategic planning sessions as required
• Collaborate effectively with marketing, clinical, operations, regional teams, and the ROSA Planning Centre to align strategies, share best practices, and drive collective success
• Maintain meticulous records and documentation of all ROSA cases, case planning activities, imaging collections, and timeline management in Salesforce.com
• Travel within Singapore for case support, customer engagement, and scan collection
• Provide on-call support after hours and weekends for urgent clinical cases or customer needs
• Work closely with ZBI Coordinator - ROSA to ensure Medical Education programs are executed effectively

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of this job description. Other tasks and projects may be required as may arise from time to time.

Core Competencies

• Strong selling, negotiation, and interpersonal skills with professional demeanor
• Commercial focus with drive to achieve sales targets and market penetration goals
• Customer service orientation with genuine desire to solve problems and drive success
• Ability to understand surgical procedures and operating theatre workflows
• Entrepreneurial mindset with willingness to learn, adapt, and drive innovation
• Strong analytical and strategic thinking abilities
• Excellent organizational and project management skills with attention to detail
• Proficiency with customer relationship management systems, particularly Salesforce.com
• Strong presentation and communication skills for diverse audiences
• Technical aptitude to understand robotic surgical systems and imaging technologies
• Ability to work under pressure and manage time-sensitive deliverables
• Problem-solving skills for technical, logistical, and workflow challenges
• Resilience and adaptability in complex healthcare environments