Sales Representative

WM WOOD PRODUCTS MANUFACTURING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A wood products company based in Singapore is seeking a Sales Representative to promote and sell its offerings. The role involves prospecting leads, engaging clients, presenting products, negotiating deals, and managing ongoing customer relationships. Candidates should possess strong communication and negotiation skills, along with a deep understanding of the products. This position plays a crucial role in driving revenue growth and requires resilience and problem-solving abilities.

Responsibilities

• Finding potential customers through cold calling, networking, or research.
• Engaging with prospects via phone, email, or in-person to understand their needs.
• Demonstrating how products/services meet client requirements.
• Discussing terms and finalizing sales to meet targets.
• Building trust and maintaining long-term client relationships.
• Addressing post-purchase queries and ensuring satisfaction.

Skills

Communication & Interpersonal Skills

Product Knowledge

Persuasion & Negotiation

Problem-Solving

Resilience

Job description

A sales representative (or sales rep) promotes and sells a company's products or services, acting as the crucial link between the business and its customers by identifying leads, understanding needs, presenting solutions, negotiating deals, and building lasting client relationships to drive revenue and meet sales targets. They use direct communication (calls, emails, in-person) and possess strong product knowledge, communication, and persuasion skills to guide customers from initial interest to purchase, handling objections and providing support.

Key Responsibilities

• Prospecting & Lead Generation:Finding potential customers (leads) through cold calling, networking, or research.
• Client Interaction:Engaging with prospects via phone, email, or in-person to understand their needs.
• Product Presentation:Demonstrating or explaining how products/services meet client requirements.
• Negotiation & Closing:Discussing terms and finalizing sales to meet targets.
• Relationship Management:Building trust and maintaining strong, long-term client relationships.
• After-Sales Support:Addressing post-purchase queries and ensuring satisfaction.

Essential Skills & Traits

• Communication & Interpersonal Skills:For clear explanation and building rapport.
• Product Knowledge:Deep understanding of what they're selling.
• Persuasion & Negotiation:Guiding customers to a decision.
• Problem-Solving:Handling objections and client issues.
• Resilience:Dealing with rejection and meeting targets.

Role in Business

• Revenue Growth:Directly responsible for bringing in sales.
• Customer Advocate:Serves as the first point of contact and voice of the company.
• Market Insight:Gathers feedback to help improve offerings.