JOB DESCRIPTION – SALES PROJECT EXECUTIVE
JOB TITLE
Sales Project Executive
POSITION TYPE
Full-time
DEPARTMENT
Project
DIRECT REPORTING AUTHORITY
GM - Operations
Responsibilities
- Propose the most suitable antenna installation location and provide technical details for pedestal, flange adapter, and goose neck requirements.
- Coordinate and monitor vessel pre-installation preparation to ensure smooth commissioning during engineer attendance onboard.
- Follow up closely on vessel preparation progress and obtain completion photographs for verification.
- Preconfigure required equipment (e.g., Smartbox, IP phones, CCTV systems) prior to delivery to ensure smooth and efficient commissioning.
- Once vessel preparation is confirmed, coordinate vessel schedule and port agent details to arrange onboard commissioning by service engineers.
- Create and manage communication groups (e.g., WhatsApp, WeChat) involving onboard engineers, sales teams, and technical support teams to facilitate smooth commissioning and real-time issue resolution.
- Provide operational support to vessels facing issues, including internet outages, crew PIN requirements, or access to specific applications or websites, and coordinate with service teams where escalation is required.
Documentation & Customer Communication
- Collect service reports, commissioning reports, and KVH reports from engineers upon completion of onboard work.
- Review documentation for completeness and accuracy.
- Inform customers formally once vessel commissioning has been successfully completed.
Key Interfaces
- Sales Team
- Customers / Vessel Owners
- Vessel Crew and Management
- Port Agents
- Onboard Service Engineers
- Technical Support Teams
Skills and Competencies
- Strong project coordination and follow-up skills
- Good understanding of vessel operations and marine equipment installation
- Ability to interpret GA drawings and installation layouts
- Clear communication and stakeholder management skills
- Proficiency in coordinating across multiple teams and time zones
Qualifications
- Education: Degree in Engineering, Maritime Studies, or related field
- Experience:
- Minimum 2 to 3 years’ experience in marine projects, vessel commissioning, or technical project coordination preferred
- Familiarity with satellite communication systems (e.g., KVH) is an advantage
SPECIFIC REQUIREMENTS OF THE JOB
- JOB REQUIRES EXTENSIVE TRAVEL (YES/NO) - NO
- JOB REQUIRES WORKING ONBOARD VESSELS (YES/NO) - NO
- FLEXIBILITY TO WORK ON WEEKENDS (YES/NO) - YES
- CERTIFICATIONS RELEVANT TO ROLE (YES/NO) - NO
- JOB REQUIRES WORKING AT A HEIGHT (YES/NO) - NO
- JOB REQUIRES EXPERIENCE IN USING FORKLIFT AND HEAVY MACHINERY (YES/NO) - NO