Sales & Operations Coordinator / Customer Service Executive

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A recruitment agency in Singapore is seeking a dedicated individual to manage client documentation and ensure exceptional customer service. The ideal candidate will have a diploma in a relevant field and experience in managing client interactions effectively. Responsibilities include liaising with clients, advising on documentation, and maintaining organized records. This role demands strong time management skills and the ability to handle high volumes of documents accurately.

Qualifications

• Prior client management experience is required.
• Preferably with at least 2 years of experience in customer facing & handling large volume of documents.
• Ability to plan workload and meet deadlines.

Responsibilities

• Liaise with clients on required documents for submission.
• Advise clients on accurate documentation.
• Update and maintain tracking sheets in an organized manner.

Skills

Client management

Time management

Document management

Education

Diploma in hospitality, mass communication, logistics or equivalent

Job description

Responsibilities

• Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission
• Advise clients on accurate documentation
• Understand clients’ backgrounds and write cover letters to best present their profiles
• Ensure high work accuracy is delivered in all applications to the government bodies
• Provide exceptional customer experience and maintain high standards of service
• Attend to clients' queries and the completion of the formalities during and after post-submission within Company’s response time
• Updating and maintaining respective tracking sheets accurately in an organized and timely manner
• Any other duties assigned by Management

Requirements

• Diploma in hospitality, mass communication, logistics or equivalent
• Prior client management experience is required
• Preferably with at least 2 years of experience in customer facing & handling large volume of document
• Good time management skills & must be able to handle a high volume of digital documents
• Ability to plan workload and meet deadlines

How to Apply

Interested applicants, please click on “Apply Now” or submit your resume to [e-mail]

We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jia Xiang

EA Personnel Reg No: R25158171