SALES MANAGER

SHRI GURU EXPORTS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local floral shop in Singapore is seeking a manager to oversee daily operations, create floral arrangements, and maintain high standards of service. The ideal candidate will manage staff, keep inventory, and ensure customer satisfaction. Prior experience in retail or customer service is preferred. Responsibilities include budget monitoring and staying updated on floral design trends.

Responsibilities

• Oversee daily operations of the floral shop.
• Create and design floral arrangements for various occasions.
• Manage staff, including hiring, training, scheduling, and conflict resolution.
• Ensure customer satisfaction through excellent service and maintaining high standards of product quality.
• Order and maintain inventory of flowers, plants and supplies.
• Maintain cleanliness and orderliness of the shop.
• Monitor budget and sales performance.
• Handle customer queries and complaints effectively.
• Stay abreast with latest trends in floral designs and industry practices.

Job description

Responsibilities

• Oversee daily operations of the floral shop
• Create and design floral arrangements for various occasions
• Manage staff, including hiring, training, scheduling, and conflict resolution
• Ensure customer satisfaction through excellent service and maintaining high standards of product quality
• Order and maintain inventory of flowers, plants and supplies
• Maintain cleanliness and orderliness of the shop
• Monitor budget and sales performance
• Handle customer queries and complaints effectively
• Stay abreast with latest trends in floral designs and industry practices