Sales Executive

SINGAPORE DE SHUSHOKU; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A logistics and freight forwarding company in Singapore is seeking a Client Account Manager who will manage client relations, conduct regular visits, and propose logistics solutions. Candidates should have at least 1 year of B2B sales experience and strong communication skills in both English and Japanese. This role offers an opportunity to work closely with various teams to ensure service excellence.

Qualifications

• At least 1 year of B2B sales experience in logistics or freight forwarding.
• Strong interpersonal and communication skills.
• Demonstrated ability to manage client relationships effectively.

Responsibilities

• Manage client accounts and conduct regular follow-ups.
• Negotiate and handle service agreements.
• Collaborate with internal teams for project execution.

Skills

Business-level English

Business-level Japanese

Client account management

Stakeholder management

Proactive problem-solving

Job description

Overview

• Responsibilities include account management, regular client follow-up through on-site visits, identifying customer needs and proposing suitable logistics solutions, monitoring service quality, and acting as the first point of contact for client inquiries and issues.
• Sales Activities include managing contract renewals, negotiating service agreements, driving cross-sell/upsell opportunities, handling RFQs from headquarters or overseas offices, and preparing quotations, presentations, and supporting contract documentation.
• Coordination & Internal Communication include close collaboration with operations, customer service, and warehouse teams to ensure smooth project execution, and liaising with shipping lines, airlines, and other external partners as required.
• Reporting & Review include monitoring account performance and preparing sales reports, and participating in KPI reviews, quarterly business reviews, and client meetings.

Qualifications

• Business-level English and Japanese communication skills (due to contact with Japanese stakeholders).
• At least 1 year of B2B sales experience (logistics / freight forwarding industry preferred).
• Strong experience in client account management and follow-up.
• Strong interpersonal and stakeholder management skills.
• Proactive, client-focused, and able to identify and propose solutions.
• Willingness to conduct regular client visits and maintain close communication.