Sales Executive

JJ GOLD JEWELLERY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading jewellery retailer in Singapore is seeking a motivated individual for a customer service role. Responsibilities include promoting jewellery products, attending to customer queries, and ensuring high service standards. Ideal candidates are dynamic with a minimum GCE 'N' level and possess strong interpersonal skills. Experience in retail or jewellery is an advantage. Join our team to enhance customer satisfaction and contribute to achieving sales targets in both physical and online stores.

Qualifications

• Minimum GCE 'N' level required.
• Service-oriented and possesses strong interpersonal skills.
• Dynamic, energetic, and a team player.

Responsibilities

• Prospect and promote jewellery products to customers.
• Attend to customer queries in-store and online.
• Ensure service delivery standards meet customers' satisfaction.

Skills

Service-oriented

Strong interpersonal skills

Dynamic and energetic

Commercial awareness

Sales drive

Learning attitude

Education

Minimum GCE 'N' level

Tools

Excel

Job description

JOB RESPONSIBILITIES:

• Prospect and promote jewellery products and services to walk-in as well as our online platforms’ customers
• Attend to customers’ queries in-store and online stores
• Ensure service delivery standards are met in achieving total customer satisfaction
• Be self-motivated and driven to achieve monthly sales targets.
• Ensure merchandise and displays are consistently well presented
• Contribute to team effort by accomplishing related results as needed
• Inventory management - support merchandise transfer, stock take, inventory counts
• Work in a team to develop marketing strategies to bring more revenue to the store and the digital sales
• Conceptualize and set the best campaign merchandise plan for online campaigns
• Work together with operations to ensure smooth fulfilment process
• Actively manage online shop enquiries and maintain the highest customer satisfaction

JOB REQUIREMENTS:

• Minimum GCE “N” level
• Service-oriented with strong interpersonal skills
• Candidate with retail or jewellery experience is an added advantage
• Dynamic, energetic, positive and driven to exceed targets
• Strong focus on self-improvement and performance
• Able to start work within short notice will be an advantage
• Commercial awareness and sales drive – to sell more products through our multiple online platforms
• Preferably previous e-commerce experience, although not required. A strong learning attitude and a self-motivated drive to excel is important
• General interest in working in different platforms, and a good knowledge of excel