Sales Executive

EPICSOFT ASIA PTE. LTD.; Serangoon Garden Circus; On-site; SGD 30,000 - 45,000; Full time

Job summary

A technology solutions company in Singapore is seeking a Sales Executive. You will manage the sales process, ensure system updates, and compile sales data while delivering excellent customer service. The ideal candidate has a Diploma/Degree in Business or Marketing and 1–3 years of relevant experience in sales or customer service. Proficiency in MS Office and CRM tools is preferred, along with strong communication skills and a passion for gaming or lifestyle products.

Qualifications

• 1–3 years of sales, account coordination, or customer service experience.
• Strong attention to detail.

Responsibilities

• Manage end-to-end sales process from order placement to delivery.
• Ensure systems are updated with accurate sales information.
• Compile and analyze sales data.

Skills

Excellent communication and interpersonal skills

Organizational skills

Customer-focused

Proactive attitude

Education

Diploma/Degree in Business, Marketing, or related field

Tools

MS Office

Google Workspace

CRM software knowledge

Job description

About the Role

Sales Executive, you will be at the frontline of our sales operations — managing customer interactions, driving order fulfilment, and supporting business growth through accurate reporting and insights.

Key Responsibilities

Sales Operations

• Manage end-to-end sales process, from order placement through to delivery and payment, with accurate system updates.
• Prepare sales documentation including quotations, invoices, and reports.
• Ensure systems are updated promptly with accurate sales information.
• Manage customer communications via email and WhatsApp, ensuring prompt and professional responses.
• Deliver excellent customer service by providing product knowledge and solutions.
• Compile and analyze sales data, preparing regular reports for sales department.
• Monitor competitor activity, customer behavior, and market trends to provide actionable insights.
• Conduct weekly review of inventories and propose follow up actions to the team.
• Collaborate with internal teams such as logistic, marketing and finance teams to ensure smooth and timely order fulfilment.
• Support group-wide sales initiatives and campaigns.
• Support any other assignments given.

What We’re Looking For

• Diploma/Degree in Business, Marketing, or related field.
• 1–3 years of sales, account coordination, or customer service experience.
• Excellent communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Proficient in MS Office/Google Workspace; CRM knowledge is an advantage.
• Proactive, customer-focused, and results-driven.
• Passion for gaming, entertainment, or lifestyle products is a plus.