Sales Coordinator | Loyang - YL38

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is looking for a Sales Coordinator to manage customer inquiries and orders. The ideal candidate will have at least two years of experience in a similar role, excellent skills in Microsoft Excel, and the ability to effectively manage inventory and vendor negotiations. This role offers a salary range starting at $2,880, with opportunities for growth upon confirmation. Applicants may contact the hiring manager for more details.

Qualifications

• Experience in customer order management and inquiry processing.
• At least two years in a similar role.
• Ability to manage inventory effectively.

Responsibilities

• Handle customer inquiries and process orders promptly.
• Manage vendor price inquiries and negotiate terms.
• Monitor inventory levels and manage reorders.

Skills

Customer enquiry management

Order management

Inventory management

Vendor negotiation

Tools

Microsoft Windows

Excel

Job description

Sales Coordinator

Working Location: Loyang

Working Days: Monday - Friday

Working Hours: 8am – 5.18pm

Salary Range: $2,880 (After confirmation: $3,200)

Main Responsibility

A. Customer Enquiry Management – Products and Services

• Process all inquiries from customers promptly and send out price quotations, request for information such as brochures, samples, etc.
• Follow-up on customer inquiries to check status of inquiries; if inquiries turned to orders and if not, reason for not getting the order.
• Monthly statistical report on the number of inquiries turned to sales.

B. Customer Order Management

• Acknowledge customer orders promptly after checking through specific details and instructions.
• Generate and process the Sales Order, either for immediate or deferred delivery, in accordance to customer’s instructions.
• Update customers on order status, delivery date and inform of any discrepancy or delay in shipment.
• Upon delivery of the order, inform customer the shipping details promptly.
• For Back Orders and inform customers of any changes in the delivery status.
• Perform Sales Invoicing function when necessary.

C. Vendors Price Enquiry

• Search and identify appropriate vendors and suppliers for product information. And obtain price quotation.
• Negotiate price and other pertinent matters such as delivery time, payment terms, etc.

D. Purchase Order Processing

• Perform purchasing function to fulfill customer’s order as well as inventory.
• Generate Purchase Orders to appropriate vendors.
• Track delivery status.

E. Inventory Management

• Monitor and manage inventory level such that it is adequate to meet customer’s requirement.
• Place replenishment order when stock level of inventory items falls below the prescribed level.
• Monitor and manage slow moving and non-moving inventory.
• Assist in routine (annual) and non-routine stock audit exercises.

Auxiliary Responsibilities

A. Sales & Marketing Function

• When required, to carry out market research and intelligence on behalf Sales Manager and Executive.
• Organize, manage and maintain products literature, catalogue, service bulletins, newsletter and other relevant information.
• Assist in the administration of special projects, contracts and works orders.
• Assist in all matters relating to marketing of product and services such as promotions and exhibition.
• Provide assistance and input in routine report on sales and inventory e.g. data print-out.
• Develop and maintain close ties and rapport with customers and vendors through regular interactions by periodic visits or telecommunication contacts.

B. Inter-department Coordination

• Assist account departments in customer’s credit evaluation and accounts receivables (overdue accounts).
• Perform sales and invoicing function, as a back-up whenever necessary.
• Liaise with Quality Assurance Department on vendor qualification process.
• Co-ordinate with other departments on related matters.

Requirements

• Experience in application program such as Microsoft Windows, Excel and others.
• Able to travel to meet customers and vendors when required.
• At least two years in experience in currently held position.

Interested candidate may contact me and send your resume via: #6585995673 or [e-mail]. PLEASE INCLUDE [notice period, last drawn salary and expected salary] in your resume.

Lee Yi Lian (Ms) Contact: #6585995673, [e-mail]