Sales Coordinator/ Customer Service Executive Cum Admin

Recruit Now Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is looking for a Sales Coordinator/Customer Service Executive Cum Admin to provide excellent customer support and administrative assistance. The role involves handling inquiries, processing orders, and supporting retail operations. The position requires a minimum diploma and at least one year of customer service experience. This is an entry-level position with a competitive salary and the opportunity for professional growth.

Qualifications

• Minimum Diploma in any discipline.
• 1 year of customer service experience.

Responsibilities

• Respond to customer inquiries and ensure high satisfaction.
• Collaborate with warehouse staff on administrative tasks.
• Coordinate with retail team for order processing and marketing.
• Follow up on customer orders and confirmations.
• Monitor and address customer feedback.

Skills

Customer communication

Order processing

Coordination

Problem-solving

Education

Diploma in any discipline

Job description

Sales Coordinator/ Customer Service Executive Cum Admin

• $2,300 - $2800 basic + Variable bonus + AWS
• Working Location: Kampong Ampat (MacPherson)
• Working Days/Timings: Monday to Friday, 9am to 6pm
• Entry level are welcome

Key Responsibilities:

• Customer Support and Communication: Respond promptly to customer inquiries, handle inbound calls and emails professionally, and ensure high customer satisfaction.
• Coordination and Administrative Duties: Collaborate with warehouse staff, follow management directives, and perform daily administrative tasks efficiently.
• Supporting Retail Stores : coordinating with retail team to support with order processing, allocating free gift and marketing materials
• Customer Order Processing: Process and follow up on customer orders, including quotations, pricing, availability, and shipment confirmations.
• Reputation Management : Monitor and address customer reviews and feedback to maintain a positive brand reputation.

Requirements:

• Minimum Diploma in any discipline.
• 1 year of customer service experience