Sales Coordinator

Focal Search Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A consulting firm in Singapore is looking for a detail-oriented professional to manage billing and invoicing, interact with clients, and coordinate project milestones. The ideal candidate will ensure timely issuance of work completion certificates, respond effectively to customer inquiries, and assist in contract preparation. Strong communication and organizational skills are essential for success in this role, contributing to the efficiency and reliability of the firm's operations.

Qualifications

• Experience in billing and invoicing.
• Strong communication and coordination skills.
• Ability to handle customer inquiries effectively.

Responsibilities

• Handle billing and invoicing according to payment terms.
• Monitor client feedback for future improvements.
• Respond to customer inquiries and generate quotations.
• Collect and analyze commercial information and generate reports.
• Prepare and consolidate contract documents for signing.
• Coordinate with departments for project milestones.

Job description

• Handles billing and invoicing in accordance with the contracted payment terms, liaises with estimation team members on project costs, follows up on payment collection, and liaises with customers and legal on complex payment terms, including reporting to management on issues that would significantly affect the project's cost and delivery.
• Collects and organizes client input by monitoring and measuring the return rate of filled customer feedback forms for future improvement.
• Effectively responding to customer inquiries, generating quotations, tender forms, and bills, and interacting with vendors to purchase items for job use.
• Collecting and storing commercial information from various sources; generating reports and presentations as needed; preparing, maintaining, and updating client files; and assisting in the collection and analysis of commercial information.
• Prepares and consolidates contract documents for signing, checks it, and addresses conflicting views in contract variations as needed.
• Coordinates with relevant departments and monitors project milestones to ensure timely issuing of work completion certificates for invoicing purposes.