SALES COORDINATOR

A*GLASSTECH PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company in Singapore is looking for a Sales Administrator to support the sales team by managing administrative tasks, coordinating sales activities, and ensuring accurate documentation. The ideal candidate will have a Bachelor’s degree in Business Administration or related field and 1-3 years of experience in sales administration. Strong organizational and communication skills are essential for success in this role. Working Days: 5.5 days/week.

Qualifications

• 1–3 years of experience in sales administration, customer service, or sales operations.
• Experience with ERP systems is a plus.

Responsibilities

• Prepare and process sales quotations, proposals, contracts, and invoices.
• Maintain and update customer accounts and product information.
• Process sales orders accurately and ensure timely fulfillment.
• Generate regular sales reports and monitor performance metrics.
• Liaise between departments for smooth workflow.

Skills

Organizational skills

Communication skills

Proficiency in Microsoft Office/Google Workspace

Problem-solving skills

Customer-centric mindset

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Tools

ERP systems

Job description

Job Summary

The Sales Administrator supports the sales team by managing administrative tasks, coordinating sales activities, ensuring accurate documentation, maintaining customer records, and helping drive efficient sales operations. This role acts as a vital link between sales, customers, and internal departments to ensure smooth communication and timely delivery of information.

Job Responsibilities

Sales Support & Coordination

• Prepare and process sales quotations, proposals, contracts, and invoices.
• Maintain and update customer accounts, pricing, and product information in CRM/ERP systems.
• Assist the sales team with meetings scheduling , follow-ups, and preparation of presentations or sales materials.
• Handle customer inquiries, provide product information, and route requests to appropriate team members.

Order Management

• Process sales orders accurately and ensure timely fulfillment with logistics or operations departments.
• Track order status, deliveries, returns, and resolve related issues.
• Ensure all documentation complies with internal policies and customer requirements.

Reporting & Data Management

• Generate regular sales reports (pipeline, forecasts, revenue, KPIs).
• Monitor sales team performance metrics and provide insights to management.
• Maintain organized digital and physical sales records.

Communication & Coordination

• Liaise between sales, finance, operations, and customer service for smooth workflow.
• Support onboarding of new clients through document collection and account setup.
• Coordinate internal and external meetings, events, and trade show preparations if required.

Process Improvement

• Identify bottlenecks and propose ways to streamline sales processes.
• Ensure compliance with company policies, pricing guidelines, and contract terms.
• Assist in implementation and adoption of sales tools or CRM enhancements.

Job Requirements

Education & Experience

• Bachelor’s degree in Business Administration, Marketing, or related field (preferred).
• 1–3 years of experience in sales administration, customer service, or sales operations.
• Experience with ERP systems is an advantage.

Skills & Competencies

• Strong organizational and administrative skills with keen attention to detail.
• Excellent communication skills (written and verbal).
• Proficiency in Microsoft Office/Google Workspace (especially Excel or Sheets).
• Ability to manage multiple tasks and work under tight deadlines.
• Strong problem-solving skills and a customer-centric mindset.
• Ability to work both independently and collaboratively within a team.

Personal Attributes

• Proactive, resourceful, and dependable.
• High level of professionalism and confidentiality.
• Positive attitude with a willingness to learn and adapt.
• Strong sense of ownership and accountability.

Working Days : 5.5 days / week