Sales Coordinator

PENTA - CHEM SERVICES PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A chemical services company located in Singapore is seeking a customer service representative to respond to inquiries and manage communications. The successful candidate will prepare quotations, monitor customer interactions, and maintain the customer database. Ideal applicants will have knowledge in the chemical field and experience in sales support or customer service. Proficient communication skills and proficiency in MS Office are essential for this role, which promotes teamwork and independent work capabilities.

Benefits

Transport provided at Boon Lay MRT

5-day work week

Qualifications

• Good knowledge in chemical related field.
• Preferably with 1 year of experience in sales support or customer service.
• Ability to work independently and as part of a team.

Responsibilities

• Respond to customer inquiries and handle emails promptly.
• Make outbound calls and monitor customer purchasing patterns.
• Prepare and issue quotations based on customer requirements.

Skills

Effective communication skills

Customer-focused attitude

Teamwork

Tools

MS Office (Word, Excel, Outlook)

Job description

• Transport provided at Boon Lay MRT
• 5-day work week

Job Description

• Respond to customer inquiries and handle emails promptly and professionally
• Make outbound calls and monitor customer purchasing patterns to support client retention efforts
• Prepare and issue quotations based on customer requirements, ensuring timely follow-up on quotations and purchase orders
• Maintain and update the customer database to ensure accuracy and reliability
• Perform other ad-hoc duties as assigned by management

Requirement

• Good knowledge in chemical related field
• Preferably with 1 year of experience in sales support, customer service, or a related administrative role
• Effective communication skills, both written and verbal
• Proficiency in MS Office (Word, Excel, Outlook)
• Ability to work independently and as part of a team
• A customer-focused attitude with a commitment to providing excellent service