Sales Coordinator

SPCI HELM SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading sales company in Singapore is looking for a dedicated individual to assist the sales team with order processing and customer follow-up. The ideal candidate should have a diploma or bachelor's degree in Administration, Sales, or a related field, along with good communication skills and proficiency in MS Office, particularly Excel. Fresh graduates are welcomed. This position involves managing customer inquiries and ensuring satisfaction while coordinating with logistics for timely order fulfillment.

Qualifications

• Experience in sales support or coordination, especially in B2B or manufacturing, is advantageous.
• Fresh graduates are welcome to apply.

Responsibilities

• Assist the sales team with order processing and customer follow-up.
• Monitor and manage the sales order pipeline to ensure timely delivery and invoicing.
• Manage customer communication to ensure satisfaction and resolve basic complaint issues.
• Coordinate with logistics and production teams to ensure timely order fulfilment.
• Update and manage data in the Navision system to ensure accuracy of customer and sales records.
• Handle routine telephone and email queries from customers.
• Undertake any other ad-hoc duties as assigned.

Skills

Sales support

Customer communication

Multitasking

Proficient in MS Office

Attention to detail

Education

Diploma or Bachelor’s degree in Administration, Sales, Marketing, or a related field

Tools

MS Office

Navision

Job description

Job Description

• Assist the sales team with order processing and customer follow-up.

• Monitor and manage the sales order pipeline to ensure timely delivery and invoicing.

• Manage customer communication to ensure satisfaction and resolve basic complaint issues.

• Coordinate with logistics and production teams to ensure timely order fulfilment.

• Update and manage data in the Navision system to ensure accuracy of customer and sales records.

• Handle routine telephone and email queries from customers.

• Undertake any other ad-hoc duties as assigned.

Requirements

• Diploma or Bachelor’s degree in Administration, Sales, Marketing, or a related field.

• Candidates with experience in sales support or coordination, especially in a B2B or manufacturing environment, will be given an advantage.

• Proficient in MS Office (Excel, Word, PowerPoint); experience with Navision is an advantage.

• Strong organizational and multitasking skills with high attention to detail.

• Good communication and interpersonal skills.

• Ability to work independently and as part of a team in a fast-paced environment.

• Fresh graduates are welcome to apply.