Sales Consultant

Virgin Active; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading fitness company in Singapore seeks a sales-oriented individual to drive membership growth. You will identify prospects, ensure a smooth sign-up process, and foster lasting relationships with members. The ideal candidate has experience in sales or customer service, is warm and genuine, and thrives in a dynamic environment. A background in retail or hospitality is an advantage.

Benefits

Inclusive Work Culture

Competitive Salary Package

Plenty of Learning Opportunities

Qualifications

• 1 year of relevant experience in sales or customer service.
• Flexibility to work a non-traditional schedule.
• Experience in retail or hospitality is a plus.

Responsibilities

• Identify and gain new members through various outreach methods.
• Create a seamless sign-up process for new members.
• Handle feedback and complaints effectively.
• Report activity levels and projections regularly.

Skills

Building rapport

Customer service

Problem-solving

Job description

Job Highlights

• Inclusive Work Culture
• Competitive Salary Package
• Plenty of Learning Opportunities

In a Nutshell

This gig is all about achieving agreed sales targets by identifying and gaining new members and ensuring complete member satisfaction in all interactions.

A day in the life of...

• Identify and gain new members through a sustained approach to daily activities including cold calling, retention calling, outreach and following up referrals and leads.
• Understand each prospect’s objectives, buying criteria and decision making processes and form genuine and long-term relationships.
• Create a flawless experience for each new member by providing a non-intimidating sign-up process and a thorough set-up so they don’t incur any bumps in their first attendance.
• Leverage your personality to create a culture where the community become raving fans.
• Ensure all interactions are warm, queries are answered and feedback and complaints handled effectively.
• Regularly report activity levels and projections.
• Stay on top of sales admin to ensure seamless administrative processes.
• Advocate safety and ensure an overall safe environment for members and team members.

To land this gig... and your ongoing mindset

• You have 1 year of relevant experience and flexibility to work a non-traditional schedule.
• you know what its like to thrive and exceed performance targets
• You're a super hero at building rapport and everlasting relationships
• You love to create meaningful moments for people.
• You know what it’s like to work with a high profile consumer brand and the value of a well-oiled machine.
• You may also have some retail or hospitality sector experience. A+ for you.
• You are people-focused.
• You’re warm, honest and genuine.
• You get a kick out of creating unexpected experiences which make people go wow! Going over and above to deliver impeccable customer service makes you feel warm and fuzzy inside.
• You listen intently.
• You speak eloquently.
• You are driven. You’re perceptive, you ask questions and you strive to understand.
• You enjoy solving problems. You don’t get flustered easily.