Sales Clerk

SKY TALENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dynamic sales firm based in Singapore is seeking an operations support professional. You will process sales documents, coordinate deliveries, and resolve customer issues effectively. The ideal candidate will have at least 2-3 years of experience in sales or operations-related roles and must possess GCE 'O' Levels or an equivalent qualification. This position requires strong communication skills in English and proficiency in Microsoft Office applications.

Qualifications

• Minimum GCE 'O' Levels or equivalent qualification.
• 2-3 years of experience in sales or operations-related roles.

Responsibilities

• Process quotations, sales orders, delivery orders, purchase orders, and invoices accurately.
• Coordinate shipment arrangements by liaising with forwarding agents.
• Communicate with clients to manage return goods and delivery schedules.
• Resolve customer complaints and discrepancies promptly.
• Provide administrative support to the Sales & Service department.
• Work independently with minimal supervision.
• Use Microsoft Office applications to prepare documents and reports.
• Communicate clearly and professionally in written and spoken English.

Skills

Sales order processing

Customer communication

Problem resolution

Microsoft Office proficiency

Education

GCE 'O' Levels or equivalent

Job description

Responsibilities

• Process quotations, sales orders, delivery orders, purchase orders, and invoices accurately to support sales operations
• Coordinate shipment arrangements by liaising with forwarding agents to ensure timely delivery
• Communicate with clients to manage return goods and delivery schedules effectively
• Resolve customer complaints and discrepancies promptly to maintain customer satisfaction
• Provide administrative support to the Sales & Service department to facilitate daily operations
• Work independently with minimal supervision to complete assigned tasks efficiently
• Use Microsoft Office applications to prepare documents and reports related to sales and operations
• Communicate clearly and professionally in written and spoken English to support internal and external interactions

Preferred competencies and qualifications

• Minimum GCE 'O' Levels or equivalent qualification
• At least 2-3 years of experience in sales or operations-related roles