Regular Part Time Hourly Rate Range: S$14-S$16 (20-34 hours weekly schedule)
Job Summary
As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.
Duties and Responsibilities
Customer Service
- Proactively engage and make a connection with customers.
- Ask questions and listen to customers' needs.
- Direct customers to merchandise and inform them about upcoming events, promotions, mobile offers, STAR card.
- Provide premier customer service.
- Cooperate and build positive inclusive and respectful relationships; take accountability for your own actions and outcomes.
Organization
- Maintain store appearance.
Sales
- Cross‑sell products and know the layout of the store.
- Make suggestions to customers on latest trends and current promotions based on their individual needs.
- Upsell products.
- Learn product features, keep up with the latest trends, leveraging company tools and technology to confidently provide customers with product knowledge specs.
- Use a Point‑of‑Sale system to process cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling—including counting money and returning accurate amounts to customers.
- Complete various forms of paperwork, reports and reconciliation.
Inventory
- Be the keeper of merchandise; complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.
Dependability
- Adhere to assigned work schedule; complete work assignments fully and accurately.
- Other duties as assigned.
Qualifications
Product Knowledge
- Basic knowledge of products and merchandise.
Experience
- Retail experience preferred but not required.
Communication Skills
- Strong interpersonal and communication skills.
- Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to effectively communicate with customers, peers and management; communicate on the telephone with proper etiquette.
Mathematical Skills
- Basic math functions such as addition, subtraction, multiplication and division.
Reasoning Ability
- Ability to multitask while attending to customers and remaining flexible to the needs of the business.
- Ability to work as part of a team and take initiative independently of direct supervision.
Physical Demands / Work Environment
- Position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours.
- May occasionally involve stooping, kneeling, crouching and climbing ladders.
- Vision abilities include close vision, color vision, depth perception and ability to adjust focus.
- Involves lifting at least 25 lbs and up to 50 lbs in some departments.
- Work typically performed indoors but may be assigned outdoors depending on location.
Other Skills
- Enthusiastic, friendly and energetic with a desire to provide outstanding service.
Work Hours
- Available to work a variety of hours which may include early mornings, evenings, weekends and holidays.
Requirements
Selected candidates are required to clear a local background check prior to employment commencement and subsequently maintain clearance.
Benefits
This position comes with benefits to include annual/sick leave, a comprehensive medical/dental insurance package and a one month annual wage supplement.
How to Apply
Interested applicants must apply via the MCF portal.