Sales Associate

C & J CLARK (S) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A global retail company in Singapore is seeking an individual to excel in store sales performance and operations management. The successful candidate will provide top-notch service to customers while ensuring the store meets its sales targets. Key qualifications include fluency in English, a retail operations background, and proficiency in Microsoft Office. This role offers an opportunity to work in a dynamic environment that aims to leave a positive impression on consumers.

Qualifications

• Minimum GCE/'N'/'O' Level required.
• Fluent in English is essential.
• Basic knowledge of retail operations and visual merchandising.

Responsibilities

• Accountable for store sales performance and retail operations.
• Provide excellent service to customers and vendors.
• Perform stock checks and maintain merchandising standards.

Skills

Fluent in English

Good communication skills

Ability to engage general consumers

Self-disciplined

Education

Minimum GCE/'N'/'O' Level

Tools

Microsoft Office Suite

Point-of-sale system

Job description

PURPOSE:

• Accountable for the store sales performance, retail operations and create a positive long lasting impression to consumers

ACCOUNTABILITIES:

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
• Deliver sell-through to meet store sales targets
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Execute visual merchandising guidelines
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers’ feedback/complaint and elevate, where necessary

RESULTS:

• Maintain professional image as brand ambassador to create positive lasting impression
• Achieve assigned store sales target and personal development objectives
• Swift response to customers’ needs
• Highly motivated, professional and effective team member
• Excellent customer service management

REQUIREMENTS:

• Minimum GCE/'N'/'O' Level
• Fluent in English
• Basic knowledge of retail operating environment
• Retail management and store operation
• Housekeeping
• Basic knowledge in Microsoft Office Suite – Words, Excel
• Basic knowledge in operating point-of-sale system/ cashiering system
• Basic visual merchandising
• Product awareness
• Ability to engage general consumers
• Good communication skills
• Ability to elevate issues, where necessary
• Self-disciplined