Sales and Marketing Executive

International Service Apartments Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent serviced apartments provider in Singapore is seeking a Sales and Marketing Executive to develop marketing strategies and manage client relationships. The role requires strong communication skills and a proven background in sales within the hospitality industry. Candidates should possess at least a diploma or degree (depending on nationality) and be proficient in tools like Little Hotelier and Xero. The working hours are Monday to Friday from 9:30 AM to 6:30 PM and Saturday from 12:00 PM to 4:00 PM.

Qualifications

• At least 1 year of relevant work experience.
• Proven track record in sales and marketing, preferably within hospitality or serviced apartments.
• Familiarity with market research, data analysis, and reporting techniques.

Responsibilities

• Develop and implement effective sales and marketing strategies.
• Coordinate property viewings with clients and presenting property features.
• Manage check-in and check-out processes for guest satisfaction.

Skills

Strong communication skills

Interpersonal skills

Negotiation skills

Ability to multitask

Proficiency in Microsoft Office Suite

Education

Degree in any field (Malaysians)

Diploma in any field (Singaporeans/PRs)

Tools

Little Hotelier

Xero

Job description

Position: Sales and Marketing Executive
Location: Singapore

Important Notes:

1. Prior work experience in Singapore is an advantage.

2. Selected candidate must work and reside in Singapore.

3. Accommodation is not provided.

4. Important Notice for Foreign Applicants

   • Only candidates who qualify for an Employment Pass (EP) will be considered.
   • We do not have quota for other type of work pass.
   • Kindly refrain from applying if you do not meet this requirement.

Responsibilities

• Develop and implement effective sales and marketing strategies to retain existing clients and attract new corporate and individual customers.

• Increase market share and maximize profitability in alignment with company goals.

• Coordinate property viewings with tenants and potential clients, presenting and showcasing property features professionally.

• Prepare sales documents (quotations, service agreements, invoices) for review by the Head of Department (HOD) prior to client submission.

• Ensure timely payment follow-ups and maintain accurate sales records.

• Manage check-in and check-out processes in coordination with other departments to ensure a seamless guest experience.

• Handle client feedback and complaints professionally, resolving issues promptly with supervisors.

• Build and maintain strong business relationships with current and potential clients to secure long-term collaborations.

• Monitor market trends and competitor activities to identify new opportunities and improve strategies.

• Manage and update social media platforms, OTA listings, and digital marketing content to strengthen online visibility.

• Monitor room inventory, pricing strategies, and booking performance on Little Hotelier to optimize occupancy and revenue.

• Provide support during peak periods or emergencies, which may require extended working hours.

Requirements

• Malaysians: Minimum Degree in any field.

• Singaporeans/PRs: Minimum Diploma in any field.

• At least 1 year of relevant work experience.

• Strong communication, interpersonal, and negotiation skills.

• Proven track record in sales and marketing, preferably within hospitality or serviced apartments.

• Ability to multitask and prioritize effectively in a fast‑paced environment.

• Familiarity with market research, data analysis, and reporting techniques.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Experience with Little Hotelier (reservations/inventory management) and Xero (invoicing/payment tracking).

• Knowledge of digital marketing tools and basic design/editing software will be an added advantage.

Work Hours

• Monday to Friday: 9:30 AM – 6:30 PM

• Saturday: 12:00 PM – 4:00 PM