Job Description
The Administrator (Sales) provides administrative and operational support to the sales team to ensure smooth sales processes, accurate documentation, timely reporting, and effective coordination with internal departments and customers.
Key Responsibilities
Sales Support & Administration
- Prepare, process, and track sales quotations, contracts, purchase orders, and invoices
- Maintain accurate sales records, customer databases, and pricing information
- Follow up on quotation status (pending / confirmed / lost) together with sales team
- Coordinate sales-related documentation and ensure compliance with company procedures
Order & Customer Coordination
- To be able to source and perform general procurement with three quotes
- Process confirmed sales orders and job activation forms promptly
- Coordinate with Operations Team for job commencement, scheduling, and manpower planning
- Ensure all required documents (PO, LOA, contracts) are received before job start
- Update internal systems once jobs are confirmed or completed
Reporting & Data Management
- Generate regular sales reports (e.g. pipeline, revenue, forecasts, performance tracking)
- Update sales tracker regularly (lead status, quotation status, closure outcome)
- Track renewal dates, contract expiry timelines, prepare renewal quotations.
- Support monthly and quarterly sales reporting
General Administrative Duties
- Maintain organized digital and physical filing systems
- Support coordination between Sales, Operations, and Finance teams
- Assist with invoicing coordination and documentation handover to accounts
- Perform other office administrative duties
- Support ad-hoc projects and administrative tasks as required
Requirements
Education & Experience
- Fresh or 1-2 years of experience in administration or customer support (preferred but not mandatory)
- Candidates without the academic qualification but have relevant working experience may be considered as well.
Skills & Competencies
- Strong organisational and multitasking skills
- Good attention to detail and accuracy
- Proficient in Microsoft Office (Excel, Word, PowerPoint);
- Good communication and interpersonal skills
- Ability to work independently and collaboratively in a fast-paced environment