RFS Project Coordinator & Transition Lead

EVO OUTSOURCING SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading outsourcing solutions company in Singapore is seeking a skilled project coordinator to manage customer service requests and ensure seamless project transitions. The ideal candidate has a bachelor's degree and experience in customer care, proven project management skills, and exceptional communication abilities. This role requires the capacity to lead multiple projects simultaneously while fostering strong relationships with stakeholders across various levels. Competitive salary and opportunities for professional growth are offered.

Qualifications

• Experience in Customer Care by engaging with customers to provide necessary services.
• Good in handling customers via email or calls.
• Experienced as a project coordinator in managing project progress and delivery.

Responsibilities

• Handle all nonstandard service requests from the client.
• Ensure proper transition between project and operation teams.
• Lead multiple complex projects with tight deadlines.
• Establish and maintain relationships within a customer’s organization.

Skills

Project Management

Customer Engagement

Communication Skills

Leadership Skills

Detail Oriented

Education

Bachelor's degree

Job description

A leading outsourcing solutions company in Singapore is seeking a skilled project coordinator to manage customer service requests and ensure seamless project transitions. The ideal candidate has a bachelor's degree and experience in customer care, proven project management skills, and exceptional communication abilities. This role requires the capacity to lead multiple projects simultaneously while fostering strong relationships with stakeholders across various levels. Competitive salary and opportunities for professional growth are offered.