Retail Supervisor (Aquatic Store) [Havelock | 6 days | up to $4500] - LCYL

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail aquarium company in Singapore seeks a Retail Supervisor to oversee operations, maintain high service standards, and guide staff. The role requires prior retail supervision experience, basic knowledge of aquarium care, and the flexibility to work retail hours, including weekends and public holidays. Responsibilities include cash management, inventory control, and ensuring customer satisfaction in a vibrant retail setting.

Qualifications

• Prior experience in retail supervision or a senior retail role preferred.
• Basic knowledge of aquarium care, livestock handling, or aquascaping.
• Willing to work retail hours, including weekends and public holidays.

Responsibilities

• Oversee daily operations of the aquarium retail shop.
• Supervise and guide retail staff on service standards.
• Handle cash management and sales reporting.
• Maintain shop presentation and cleanliness.
• Monitor livestock wellbeing and water quality.
• Manage inventory and stock checks.
• Assist customers with aquarium setup and advice.

Skills

Retail supervision experience

Customer service skills

Basic aquarium care knowledge

Inventory management

Job description

Retail Supervisor

Salary: $3000 - $4500
Working Days: 6 Days (5 days off per month)
Working Hours: 10am – 8pm
Working Location: Havelock

Job Scope

• Oversee daily operations of the aquarium retail shop to ensure smooth workflow and excellent customer service.
• Supervise and guide retail staff, ensuring product knowledge, service standards, and performance are maintained.
• Handle opening and closing duties, cash management, POS operations, and daily sales reporting.
• Maintain proper shop presentation, cleanliness, and upkeep of livestock tanks, aquatic plants, and aquarium displays.
• Monitor livestock wellbeing, water quality, and stock conditions, coordinating care schedules where required.
• Manage inventory, conduct stock checks, and coordinate replenishment of livestock, plants, and products.
• Assist customers with aquarium setup advice, product recommendations, and troubleshooting.
• Handle customer enquiries, feedback, and complaints professionally.
• Ensure adherence to company SOPs, hygiene, and safety standards.
• Support sales promotions and overall store performance.
• Perform any other duties assigned by Management.

Requirements

• Prior experience in retail supervision or a senior retail role preferred.
• Basic knowledge of aquarium care, livestock handling, or aquascaping
• Willing to work retail hours, weekends, and public holidays if required.
• Will required to travel to other outlets when required