RETAIL SUPERVISOR

RODALINK (S) PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent retail company in Singapore is looking for a Sales Supervisor with at least 2 years of supervisory retail sales experience. The role involves achieving sales targets, leading a team, and providing exceptional customer service. The ideal candidate should possess strong leadership skills, be passionate about sales, and have proficient IT skills. This full-time position offers competitive remuneration, medical benefits, and opportunities for professional development.

Benefits

Competitive remuneration

Annual salary increment

Variable performance bonus

Basic medical benefit

Free Bicycle and Bicycle’s products

Qualifications

• At least 2 years retail sales experience in a supervisory role.
• Strong leadership and mentoring skills.
• Fluent in English verbal and written communication.

Responsibilities

• Achieve and exceed store sales target and KPIs.
• Educate team members on customer experience.
• Drive employee engagement and foster team spirit.

Skills

Passion for sales and customer service

Sales performance analysis

Leadership and mentoring

Interpersonal and communication skills

Education

ITE and above or Certificate in Retail Management

Tools

IT Proficiency

Job description

• Achieve and exceed store sales target and store KPIs.
• Engage team-selling strategy to deliver Overall Customer Experience and close sales.
• Take the lead to demonstrate sales strategy and motivate others to close sales and achieve store target.
• Provides feedback to Product In-charge in view of business trends.
• Knows the best sellers, the required placement, and ensures that their sales are at or above company performance.
• Perform operational tasks, maintains neat, clean and organized store environment, monitor inventory movement and conducts store take.
• Perform merchandising tasks, e.g. floor sets and planograms.
• Maintains high level of personal integrity, adhere to Loss Prevention practices and policies, manage work schedule and time keeping, report of fraudulent/disciplinary/ theft issues immediately to superiors.
• Process and document sales transactions, conduct daily closing checks and verification.
• Instill high standards of compliance and hold teams accountable.
• Educate team members to provide consistent Overall Customer Experience through customer\'s first touch point to the end of transaction.
• Imparts product and operations knowledge, utilizing tools provided
• Consistently build team members\' competencies by engaging in continuous training, role-playing and effective delegation of tasks.
• Drive employee engagement and foster team spirit.

Requirements

• ITE and above or Certificate in Retail Management or related disciplines.
• At least 2 years retail sales experience in a supervisory role, preferably in Bicycle or FMCG Outdoor/ Sports products.
• Passion for sales and customer service.
• Proven sales and results oriented to meet targets.
• Good sales performance analysis skills and committed to uphold high service standards.
• Strong leadership and mentoring skills to junior staff.
• Excellent interpersonal and communication skills.
• Ability to connect with Team and develop people.
• Fluent in English verbal and written communication.
• IT Proficiency (Intermediate level).

Additional Details & Benefits

This is a full-time position; 44 hours, 5.5 days per week including weekends and Public Holidays.

- Competitive remuneration + commission + annual salary increment + variable performance bonus

- Basic medical benefit

- Friendly and dynamic environment

- Free Bicycle and Bicycle’s products

For committed and proven staff: overseas trip to the factory and HQ to see the birthplace of the company and where the bicycles are made as well as additional learning and professional development to sharpen skills and learn about new innovations in the bicycle industry.