Retail Sales Manager

Luxehouze; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A luxury retail brand in Singapore is seeking an experienced sales manager to implement effective sales strategies and drive customer engagement. The suitable candidate will have a minimum of 5 years' relevant experience, a bachelor's degree, and strong leadership skills. This role offers a dynamic environment focused on achieving sales targets and customizing customer experiences.

Qualifications

• Minimum 5 years of relevant experience in retail, luxury goods, or FMCG.
• Proven track record of success in achieving sales targets.
• Strong leadership and coaching abilities.

Responsibilities

• Implement effective sales strategies and promotional initiatives.
• Manage store P&L and set sales targets.
• Analyze sales data and customer trends for growth opportunities.
• Foster strong relationships with clients for brand loyalty.
• Recruit, hire, and train high-performing sales teams.

Skills

Sales strategy development

Data analysis

Customer relationship management

Team leadership

Coaching and training

Market research

Proficiency in English

Education

Bachelor's degree in Business Administration or related field

Job description

Responsibilities

• Implement effective sales strategies and promotional initiatives to drive sales performance and increase customer engagement.
• Manage store P&L, including setting sales targets, monitoring budgets, and driving profitability.
• Analyze sales data and customer trends to identify opportunities for growth and implement strategic adjustments.
• Monitor sales metrics and analyze data to identify areas for improvement and implement necessary changes to enhance overall sales efficiency.
• Foster strong relationships with clients, delivering a personalized and premium shopping experience to promote brand loyalty and retention.
• Manage and supervise the retail sales team, providing guidance and support to ensure the attainment of sales objectives and the maintenance of high standards of customer satisfaction.
• Recruit, hire, and train high-performing sales teams, fostering a culture of excellence and customer service.
• Collaborate with the senior management team to develop and execute sales plans that align with Luxehouze's overall business objectives and market trends.
• Conduct regular coaching sessions for the sales team to ensure product knowledge and customer service skills are continually updated and improved.
• Maintain strong relationships with vendors and brand partners, ensuring a seamless product flow and brand representation.
• Conduct thorough market research to identify potential store locations with high customer traffic and brand alignment.
• Develop and oversee pre-opening plans, staffing, inventory management, and marketing initiatives.
• Lead the scouting process, analyzing demographics, competitor landscape, and lease terms.

Requirement & Qualifications

• Minimum 5 years of relevant experience in retail, luxury goods, FMCG, or premium automobile sectors.
• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Proven track record of success in achieving sales targets and exceeding customer expectations.
• Proven track record of driving revenue through successful collaborations.
• Strong leadership and coaching abilities with a hands-on approach to team management.
• Experience in planning and executing joint campaigns and offline activations.
• Analytical mindset with the ability to interpret sales data and make informed decisions.
• Excellent communication and interpersonal skills with a customer-centric mindset.
• Experience in managing Profit and Loss for a business unit.
• Ability to adapt to a fast-paced and dynamic work environment.
• Open to working at the office and traveling both within Indonesia and internationally.
• Fluency in English, both written and spoken.