Retail Sales Consultant

ERGOWORKS LIFESTYLE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading ergonomic products retailer in Singapore is seeking an experienced individual for a retail management role. You will be responsible for daily operations, promoting sales, and ensuring excellent customer service in the showroom. The ideal candidate has a diploma and at least 3 years of experience in retail. Benefits include a 5.5-day work week, competitive annual leave, and a comprehensive remuneration package including bonuses.

Benefits

5.5 days work week with alternate weekend off

14 days annual leave, increasing up to 21 days

Attractive remuneration package including bonuses

Qualifications

• Minimum graduate of Diploma with at least 3 years of experience in the same field.
• Good customer service and interaction skills.
• Enthusiast in sales and service-oriented.

Responsibilities

• Operate and manage retail concept store.
• Promote sales of ergonomic products to walk-in and corporate customers.
• Handle POS system, payment, and float cash.
• Liaise with back-end office on all sales-related matters.
• Conduct after sales customers' satisfaction survey and do follow up.

Skills

Customer service skills

Sales skills

Interaction skills

Education

Diploma

Job description

THE ROLE:

• Reporting to Retail Manager.
• Responsible for showroom day-to-day operation.
• Delivering excellent in-store experience to customers.
• Achieving Ergoworks monthly sales target.

RESPONSIBILITIES:

• Operate and manage retail concept store.
• Promoting sales of ergonomic products to walk in & corporate customers.
• Attend to all inquiries in relation to product sales.
• Handle POS system, payment, and float cash.
• Manage in-store inventories and conduct regular stock take.
• Liaise with back-end office on all sales related matters.
• Handle customers' feedback and after sales service calls.
• Conduct after sales customers' satisfaction survey and do follow up.
• Maintain proper daily sales record.
• Perform general housekeeping and upkeep of retail showroom.
• Other ad hoc duties that may assign to you by the management.

REQUIREMENTS:

• Minimum graduate of Diploma with at least 3 years of experience in the same field.
• Good customer service and interaction skills.
• Enthusiast in sales and service oriented

BENEFITS:

• 5.5 days week, with alternate 1 weekend day off
• 14 days annual leave (annual incremental up to max. 21 days)
• Attractive remuneration package includes basic pay, personal sales, group target incentive and performance bonus.