Retail Sales Associate

BENJAMIN BARKER AUST PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A fashion retailer in Singapore is seeking a Retail Fashion Advisor to deliver exceptional customer service and support sales initiatives. The role involves interacting with customers, helping them find products, and driving a seamless in-store experience. Candidates should be service-oriented and able to thrive in a diverse team environment.

Qualifications

• Service-oriented individual with strong communication skills.
• Ability to thrive in a team environment and operate in a fast-paced setting.

Responsibilities

• Provide exceptional customer service by addressing customer needs and showcasing products.
• Drive seamless customer experiences and manage order fulfilment processes.
• Act as the first contact point in the store and represent the organization positively.

Job description

Overview

The Retail Fashion Advisor is the customer service specialist of the store. You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You also engage in innovation and productivity initiatives for the store in order to drive seamless customer experience across channels and handle order fulfilment processes for customers in store. You will be operating in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you are the ambassador of the organisation, a highly motivated and service-oriented individual and communicates well and thrives in a team environment.

Responsibilities

• Provide exceptional customer service by listening to customer needs, answering questions about products and services, finding products that meet their needs, providing in-depth product information, achieving sales, and delivering service and operations excellence.
• Engage in innovation and productivity initiatives to drive a seamless customer experience across channels and handle order fulfilment processes for customers in store.
• Operate in a fast-paced, diverse, customer-centric store environment as the first point of contact and ambassador of the organisation, communicating well and thriving in a team environment.